Privacy Policy

1. Information We Collect

1.1 Information You Provide

• Business Information: When you list your business, we collect business name, description, contact information, address, hours of operation, and categories.
• Account Information: Email address, username, and password when you create an account.
• User Reviews: Reviews, ratings, and comments you submit about businesses.
• Contact Forms: Information submitted through contact forms or customer support requests.

1.2 Information We Collect Automatically

• Usage Data: Pages visited, time spent on site, click patterns, and search queries.
• Device Information: IP address, browser type, operating system, and device identifiers.
• Location Data: General location information based on IP address to show relevant local businesses.
• Cookies: We use cookies to enhance your browsing experience and remember your preferences.

2. How We Use Your Information

• Provide Services: Display business listings, process user reviews, and facilitate connections between consumers and businesses.
• Improve Our Platform: Analyze usage patterns to enhance user experience and add new features.
• Communication: Send service-related emails, respond to inquiries, and provide customer support.
• Marketing: Send newsletters and promotional content (only with your consent).
• Safety & Security: Prevent fraud, spam, and unauthorized access to our platform.
• Legal Compliance: Comply with applicable laws and respond to legal requests.

3. Information Sharing

3.1 Public Information

Business listings, reviews, and ratings are publicly visible to help users make informed decisions.

3.2 Service Providers

We may share information with trusted third-party service providers who help us operate our platform, including:

• Web hosting and cloud storage providers
• Email service providers
• Analytics and marketing tools
• Payment processors (for premium listings)

3.3 Legal Requirements

We may disclose information when required by law, court order, or to protect our rights and safety.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL encryption for data transmission
• Secure server infrastructure
• Regular security audits and updates
• Access controls and employee training
• Data backup and recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Your Rights and Choices

5.1 Access and Control

• Account Settings: Update your profile information and preferences at any time.
• Data Access: Request a copy of the personal information we have about you.
• Data Correction: Request correction of inaccurate or incomplete information.
• Data Deletion: Request deletion of your account and associated data.

5.2 Marketing Communications

You can opt out of marketing emails by clicking the unsubscribe link in any email or updating your preferences in your account settings.

5.3 Cookies

You can manage cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account Information: Retained until account deletion or extended periods of inactivity.
• Business Listings: Retained to maintain directory integrity and historical records.
• Reviews: Retained to preserve the authenticity and value of the review system.
• Usage Data: Typically retained for 2-3 years for analytics and improvement purposes.

7. Third-Party Links and Services

Our platform may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

ThriveConsort is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

9. International Users

ThriveConsort is operated in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

We do not sell personal information to third parties. To exercise your rights, please contact us using the information below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify users of material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending email notifications for significant changes (where appropriate)

Your continued use of ThriveConsort after changes become effective constitutes acceptance of the updated Privacy Policy.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days of receipt.

13. Consent

By using ThriveConsort, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our services.