Dr .au and hope on dental side , Great people and Dr and nurse, are great with their job and what they do, both very nice and easy to get along feel comfortable to talk to and joke around. They were very helpful with my teeth and really care for the patients and is willing to work with you to get better teeth
Had my first appointment today, hope assisted me and was amazing. Great manners and kind. Dr.Sparkman was very kind as well and explained everything in detail. As somebody who has dental anxiety, I highly recommend them. They were great, will be returning.
Lexie and Dr. Au were absolutely amazing today as well as Debbie. Debbie called patients to see if they were coming in to see if she could get me and then called me back to tell me I could come in for an emergency appointment.
During my visit Lexie and Dr Au looked at my X-rays and seen how much pain I was in and did a same day removal of my tooth. Hands down best dental care I have had.
Dr. Au even saw our son and was so kind to him and made him not nervous. He and his staff is reason we will choose them for our dental care.
Dr. Taylor Sparkman and her assistant Ronesha treated me with the upmost Care and Respect! They Are Amazing...Very Kind and Gentle...1st time in a Dentist Office in almost 20 years. Thank You
So I am a patient at heart of Florida medical. But this was my first experience with their dental side. I am not young, and have nothing but horrible experiences with dentists. But from the moment I walked in they were great. I am quite scared and have a horrible gag reflex. I told them upfront and they worked with me and did not get frustrated. I’ve never had that experience. Last dentist I was at the assistant taking the xray threw it almost at me when I kept gagging during the xray. Nothing like that here. They worked with me helped me and never once got annoyed. I saw Dr. Au he was very good very thorough, really good at explaining the procedure to me and making me less worried about having the tooth pulled. And that’s hard for me when I’m nervous I am all in. I’m way less nervous to go back and get it taken care of. Hope, Rayleigh and Dr. Au are amazing and I highly recommended this place especially for those of us who have fears and have not so good dental experiences. They will change your mind. Also if you don’t have insurance they have a sliding scale fee! And you don’t get treated differently, no matter what!
Update- I had my tooth pulled here and I am 49 years old and never had a good experience at a dentist. And they were simply amazing, all of them. My tooth turned out to be extremely hard to remove. That is an understatement. Dr. Munguba and she had Dr. Au come in to assist her towards the end because it was just so hard but she worked so hard for over an hour to get my tooth out. He was also amazing. I feel bad I don’t remember the one girl who was assisting her name. She was amazing too! Hope was totally amazing, holding my hand thru most of it. I appreciate her so much for that but I didn’t get a chance to tell her. I literally can’t find enough words to express how amazing they are! I have a wicked gag reflex, Hope put salt on my tongue and it truly does help! At one point Dr Munguba was massaging my face and head while Dr Au tried to get the rest of the root out! I was so scared and I also suffer from medical PTSD so this was so hard for me. They made me feel so at ease I did not even need meds to calm down. They were encouraging me and comforting me the entire time. One day I want to get them all thank you gifts! Most people think horrible of places for low income people. This is the only dentist I will ever go to. If you’re scared or have any kind of issues with a dentist, this is the place for you. Let them know they do not treat you differently or judge you. They will help you. I just adore them for how they treated me during an extremely hard extraction. Btw they did end up getting all they needed to get out. And this was my first ever extraction!
Ms Hope and Dr Au were great with my fillings today. Managed to get more work done then expected, cutting down the number of visits I'll be making while being friendly and helpful all the way through.
Taylor Sparkman dentist was very nice and thorough and explained everything to me. Hope was wonderful and took her time doing the X-rays. I am so happy to have finally found a great dentist office.
I had an excellent experience at heart of florida dental. From the moment I walked in, the staff was welcoming and professional, and the office was very clean and modern. Dr.Sparkman took the time to explain everything clearly, answered all my questions, and made me feel comfortable. Also Rhylie the dental assistant was amazing.I really appreciate the care and attention they give their patients. I highly recommend this office to anyone looking for a dentist who is both skilled and caring and thorough.
My experience was a 10/10. Dr Sparkman and Hope made sure to go through everything with me and continued to explain and answer any questions I had. They really made me feel safe, calm and heard. Can’t wait to go back! Im looking forward to it :))))))))
I had a great experience at the dentist office today. The receptionist Val is wonderful. Which always starts an appointment off right, I feel. The dental assistant was professional, kind, warm and did a fantastic job..her name was Hope, and Dr Sparkman was very personable, gentle and again super kind. So happy I have a great dentist office taking care of me and my teeth...🦷🦷🦷🤓🤓🤓😬😬😬
I had a fantastic experience with Dr. Sparkman at Heart of Florida Dental. As someone who typically dreads dental visits, I was pleasantly surprised by how comfortable and at ease I felt during my appointment. She was incredibly patient and kind, especially when I had to get my tooth pulled. She made sure I was in control and kept checking in to ensure I was okay throughout the process. I also want to mention Ronesha, the dental assistant, who was just as wonderful. She answered all my questions to the best of her knowledge with warmth and professionalism. If she didn't have the answer herself, she went out of her way and found it for me. The office is beautiful, very clean and modern and gives off a good vibe. I can genuinely say this has been the best dental experience I've ever had, and I would highly recommend this practice to anyone looking for a positive visit.
had a nice time there on Oct 13 2025 my dental assistant Rhylie was so sweet and thoughtful and my doctor Dr.Sparkman was very thorough and helpful both did an awesome amazing job.
I just left from the heart of Florida health center for dentist appointment I had a great experience for the first time. I truly appreciate Mrs. HOPE !!! The experience I had with her was outstanding. She’s very kind And a pleasant person to have a conversation with she did her job 10 out of 10 and heart of Florida should be very proud to have her As an employee She’s very calming she kept me entertained the whole time checking on me throughout the whole process Very outgoing very helpful I keep going on!! Truly … I had a great experiences!!!
This is a horrible way of operating a dentist office. I am a mom of a 2 year old and a 6 month old. First, it took me over a year to get an appointment here. Next, I finally was able to schedule an appointment and I informed them that o had 2 littles that would be with me and they said no problem. I had it all set up. Once I was called back it would’ve been time to feed the baby and my 2 year old would’ve been watching videos while strapped in the stroller. I wake up early and get everything and everyone ready and head to the dentist. I get in and only for them to tell me that now I can’t take them back. We have no family or friends here to help me out and my husband had to work in order to support us. I explained how they would t be a problem and how I verified with someone before making the appointment. She told me to pay for daycare. $500 a week for daycare for both my girls!!!! That’s rent!!! I would feel differently if they were honest with me from the beginning. And then to shrug their shoulders and say it’s not their problem. Absolutely ridiculous and unprofessional.
Dr.spark and ronesha took care of me explained everything to me .Both were very polite ,respectful,caring ,super friendly and extremely helpful .. Going back today and would deff recommend dr spark and ronesha 💯🙌🏻 …
I was in rough shape when I came into the office on Friday 28 Mar. And when I left the office I was in a great mood and less one tooth. For a wisdom tooth extraction this was the easiest one I have ever had. And painless as could be. As a matter of fact it took less than 4 mins from the time Dr. Monguba started till when she was done. And the DA Hope was so nice and kind, and friendly. She really put me at ease and kept me calm. Thank you both so much for a great experience.
Hope was great and I forgot the dentists’ name but he was very polite and explained everything clearly from the procedure he wanted to do to the cost of it .
HOF located at Silver Springs Blvd is an excellent facility. I would like to especially commend the Dental Dept for their expertise and patient care. Dr Mungumba and her assistant Hope are absolutely the best at what they do. They deserve more than five stars in my opinion. Thank you Dr Mungumba and Hope
Dr Sparkman and Abby were sincere, professional and so very caring! You can't fake their wonderful personality's and professionalism. I had a tooth removed and it was a smooth, painless procedure. The location was hospital clean and staffed well.
I just want to acknowledge that Lexie and Shatara were very exceptional throughout my experience at Heart Of Florida as a dentist patient. They were very professional and proactive with making sure that I was treated kindly and taken care of! Thank you ladies for being very instrumental in me getting the proper care that I needed! Dr. Au was also very nice and educated me on everything that I had concerns about!
Thanks to Hope and Dr. Munguba, who made my son's visit with autism a 10/10. They are super empathetic, explain everything, and include the child at all times so he feels comfortable and happy. Thank you for more assistants and doctors like you.
This was our first time taking my daughter to heart of Florida and it was a great experience everything went smoothly. The staff is awesome Dr Sparkman took the time to explain everything to me in detail which is something I have never experienced in a dental office..The dental assistant named Hope was so helpful and kind. My daughter has autism and they both showed empathy and understanding with her. From now on this is where my family gets there dental needs taken care of. Thanks Heart of Florida.
About a month ago I had a cracked/broken tooth that was causing me excruciating pain. I called towards the end of the day, after calling MANY dental offices, and the receptionist said they could get me in for an emergency appointment the …
Hope and Dr sparkman are the best. Easy going and joyful. They made it comfortable.
Loved my first experience.
Im a big 🐔 at the dentist office.
But Dr Sparkman made it easy form me.
And staff was exceptional.
And the facilities is realy nice. …
Im curious as to who I need to post about to get a answer , or even a call back - experiencing a dental emergency and cant even get to speak to someone
I was just at Heart of Florida Health Center to have my teeth cleaned my dental hygienist was shatara she's absolutely great her personality just makes you feel so comfortable experience it's amazing thank you shatara and Heart of Florida. …
Absolutely the best place to bring your family. The staff here are amazing and truly care. Big thanks to Dr. Au and his nurse for making my grandson's care comfortable and fun.
Mrs. Hope and Dr. Mun are the best dental care professionals ever they where caring to my needs and understanding of my pain.. Mrs.Valerie the recipientioness has a beautiful spirit she is always welcoming and helpful im so greatful for her …
For the first time in my life going to a dentist was so great!! The doctor the staff Maria a pleasure to have been treated by this office. I will be returning and surely recommending this detal office amd medical place. Great job and …
Took my granddaughter to see Dr Sparkman she and her assistant was so pleasant and caring she explained everything that was going on with her tooth and the plan to make it better thank you so much you guys are AWESOME
Something is wrong with this place... They can't keep doctors nor dentists. My doctor up and quit and she was the best!!! Then they cancel appointments without notification then when you try to schedule an appointment they tell you they're …
Hope and Ericka were amazing. Super friendly and made my kiddos feel extremely comfortable. They communicated everything that was going on and at no point did I feel like I had to ask a bunch of questions. They were great!
Erica and Dr. Taylor sparkman are the best dentists I have had. They make sure you are comfortable and always check on whike they are doing thr work on your teeth. They also make sure if you feel pain to numb you extra. They make you laugh. They listen to your concerns. I have never been more comfortable coming to a dentists.
Doctor Taylor Sparkman, DMD and her assistant Abby, were simply marvelous. Both provided all information in a professional manner, and I would certainly recommend them to anyone. "Thanks to both of you."
Dr.Au and Rhylie are great dentists and they fixed my chipped tooth and now I feel way better
Dentist office is pretty comfortable, and I hate the dentist. Hope, & Dr. Au were very friendly. :]
Lexi, Hope , and Dr. Sparkman treated me like family . Definitely A+ professionals and good hearted staff . I feel lucky to have them in my corner 👍👍👍 …
I had to call a few times to get an appointment but it was worth it. Ronesha and Dr Au were so kind and considerate because they knew how scared I was to get a tooth pulled.
If I could give this office 10 stars I honestly would because my experiences have been nothing but amazing! The whole staff works together. It's so amazing to see-- especially because I have two special needs children and it honestly takes …
This location is great the dental department is clean, Danielle was very gentle
Dr. Irizarry is an incredible pediatrician. She practices evidence based medicine. Dr. Sparkman and Abigail made my daughter feel super comfortable and she now loves visiting the dentist. Thank you for your caring service.
Dr Au and Ms Maria are a awesome team. Dr Au really takes his time to make sure everything is clear. Made recommendations for Crest Identify that really changed the brushing game for me. No bleeding!
Dr Taylor Sparkman performed two fillings for me. She and Abby are highly efficient and professional. They provide excellent care, highly recommend their service.
I have called for a WEEK straight every day multiple times and am on hold. Then it sends me to a voicemail and then hangs up after ringing 7 times.
This is my second review! I love this place they're so friendly, professional, and accommodating. They also explain everything that needs to take place. Even when things changes due to scheduling. They do their best to fix it. As I …
Taylor and Ronesha I highly recommend them two they talked to me through the whole process n the Procedure… thank your guys again… first time getting my tooth pulled and I didn’t feel a thing appreciate it guys All well
Praise God, thank you Dr. A and Yasmin for taking care of me during my visit. i’ve had a fear of dentist my whole life and finally i can have peace of mind with these wonderful individuals taking care of me. Thank you, God bless
I have been calling this entire day to try to make a first time appointment. The phone has never been answered or else it’s busy. I urgently need to start dental work, and this is very frustrating.
Michelle makes going to the dentist fun. Dr. Taylor Sparkman was extremely knowledgeable, helpful and skillful. I would highly recommend this office, for all your dental needs.....
She is very nice and has a good vibe and a amazing personality
Don't recommend! My son was taken back for x-rays and was gone for a long time w/o my knowledge he had a cleaning and dental exam while I was waiting for him to be done with xray. They were surprised the parent wanted to be with her child! …
I want to start out by saying the lady (I'm so bad with names) who cleaned my daughter's teeth was phenomenal! She was so caring, kind, and had so much patience with my daughter. My sweet girl is about to be 5 and it was her first time to …
nurse practioner. Cristen Cox wasn't patient with my daughter she was more focus on chatting instead of assessing the patient. She was definitely in the rush she asked me was there anything else when I started talking she stated it's …
I am giving this place two stars only because the lady that cleaned my children's teeth was very nice and considerate to my children's need. Every parent knows that children are scared to go to doctors and dentists alone so why would you …
My son had a filling done here. He was experiencing severe pain afterwards. I called several times and their mailbox was full. I finally called the medical office. The lady put in an urgent alert in his chart to have them call me. Finally, …
They are short staffed but the staff there is very pleasant considering their situation. They do a great job at making my son comfortable who is afraid of the dentist who in the past don't make the effort of making him feel like a person …
I went there for the first time 6 months ago with my two kids, and it was great. They did not wait long. Got to have their cleanings done together, I was with them the entire time. The dentist was nice and explained things to me and my …
Will not take my daughter back for sure. My daughter is 4 and they expected me to send her in without me for fillings. If she didn't "behave" they were going to send her to someplace that would put her under. No and no! She is 4, not 14! …
If I could give ZERO STARS I would! This place is a joke, front receptionist when you first walk in is rude and condescending and argumentative! She first tried to tell me I already had an appointment for the end of the month, which I …
I just want to say the dental surgeon herself was a nice professional lady I wish she didn’t have such a terrible staff that works for her.. First appointment at this place was terrible.. For starters I’m not trying to be a hypocrite I …
Excellent place. Incredible service. Professionalism. The assistant, Hope, and the doctor are excellent and beyond pleased. An exceptional group.
This is a great dental practice. I was a patient there for several years, but moved to south Lakeland 2 years ago. I then started going to a Lakeland dental office on my insurance plan....big mistake. I am now back with Dr. C and do not …
Chipped both front teeth eating things with bacon. Dr.Au fixed both of them! You cannot tell they were even broken! Thanks to Yasmin too.
You people very unprofessional. You made a Dental appointment for my daughter today June Friday the 24th. She drove all the way to the office to find the office close with a posted note that you all are in training & office is close. She …
This is one of the only dental clinics in Ocala that takes daughters insurance. Parents are not allowed in treatment room after 1st visit. There is a consent form that is signed on first visit if you read everything that you sign. Computer …
Love the ladies that work here they are always smiling and cheerful with my now 5 year old they make her feel like she is right at home, she is always excited to come to the dentist. And the doctors are kind and gentle kind of like a nurturing mother.
As of now, I'm in serious pain with an abscess tooth, trying to get someone to answer the phone and address my problem is next to impossible. I spent 45 mins. calling, 4 different times I called and pushed different numbers to get someone …
The receptionist were awful and unable to tell me anything coherent over the phone when my child’s gramdmother had to take him in. After spending $100 they tell me it’s just his molar coming in causing pain and there is nothing they can do, …
For the past 3 years, these people have been putting me on a “wait list” saying that they will call me back when their office opens up for seeing new patients in 6 months. I’ve never gotten a call back from them ever and every time I call …
If I could give this place 0 stars I would! To start with they NEVER answer the phone! I left 6 messages and not 1 call back!! When I finally got in my car and drove there, they refused to give me my children's x-rays!! So many great dental practices... Pick another one besides here!!
Hope was amazing helpful calm nature helped ease my anxiety and was so supportive with my disabliity.
Hope and Dr. Sparkman were so kind and informative!
They are a joke, during COVID I had a de tal emergency so the book an app for me to come and see them to just tell me they can’t do anything because I needed a root canal and they was not doing that procedure during COVID. Ok I understand …
I brought my son's to an appointment and none of us had face masks due to medical issues , I was told I needed to sit in my car while my children got their dental needs catered too but what blew my mind was the lady in the office didn't have a face mask on ! Shouldn't she be sitting in her car also ?
This place is Amazing! Dr.Sparkman, Abbey and Erika are wonderful,caring and skilled. They took such good care of me and I am super greatfull for everything 💗 Heading to by a water flosser! Thank you ladies! …
If you care about your child you shouldn't bring them to this place. They need to just fire everyone in there and hire all new people including the Dentist. For some reason he want to take your child in the back by his self. I am NOT okay with that.
This place is alright overall. The dentist her self is good but she has a terrible staff around her.A lot of gossip and most of them are rude even the ladys up front its like most of them dont wanna come to work and look like there in a …
Disgusting people. Will never go back. The adult and childrens offices were dirty, looks never cleaned. Did NOT like lady dentist, Dr. Greenwald, very rude. Heard she has mental issues and is under DCF investigation.
Ronesha,and Dr Al,were very professional,and they are great,and miss Vickie thank you very much
Very nice and very good communication skills God bless you lexie
🙏 God bless you Dr. Owl 🙏 …
Dr spark man and Abby were great people I definitely recommend Seeing them
The entire staff were wonderful and very helpful.
Michelle was professional and very kind and knowledgeable.
Great customer service, Dr. Au and Yasmin were incredibly helpful!
Front desk is polite and helpful
Yasmin and Dr. Au were professionals.
Highly recommend their services.
Staff Very kind, courteous and polite the facilities are clean, their professional great experience.
If I can give this place 0 stars I really would!! NEVER AGAIN! I’m surprised this place isn’t shut down. If you need a filling DON’T do it at this place!! The people that work there don’t know what there doing and are very distracted. Going here led me to going to the emergency room. AWFUL PLACE AND STAFF!!!
I love going to my dentist! The Drs & staff are professional respectful and friendly! ❤️
Terrible place , the cancel appointment without notice and give u 6 months + appointment for dental work like fillings etc .
My daughter is now seem another dentist that took her right away .
I have been trying for a week to get dental records for my daughter. But apparently they dont know how to answer a phone or check their messages.
Thank you so much. I feel so much better 😌 ☺️ yall the best thank you again 💓 💕 …
Ill let you know if I can ever get someone to return my messages.. I have left 3vm in a 2 week time frame.. With no call back.. Very poor
I love this place ..friendly staff...they are very gentle with my son's teeth he is 9 years old and so far he has not complained at all...I highly recommend this place
Although getting them on the phone is like pulling teeth the staff is very nice and caring and attentive to your needs.
Taylor and Hope we're outstanding!
Nobody ever answers the phone or calls me back. I've been trying to reach someone for a week. The mailbox is actually full right now so I can't even leave a message. This is so frustrating.
This place is amazing, the girls here are so sweet and caring .They are great with the kids. Fun, upbeat, beautiful environment .
This place is horrible . I called to get my son an appt which he is in pain they told me there is nothing they can do. He's not due for an appointment until Dec.
They've always worked great for my family. They're busy but that's a good thing.
The dentist was impatient, rude, sarcastic, angry and downright mean. Stay away from this place.
They never answer the phone or call back. I have to drive across town to them just to talk to anyone
Horrible nightmare never trust your child or child's information with them. So unorganized and nasty.
Have been calling the office left a message & never got a called back, when I tried calling again no one picks up
This place is awful. If you care about your kids. DON’T GO THERE!!!!!
I hope this place has absolutely nothing to do with Pollywog. Google it.
Nice people,and very understanding with kids💯 …