Wonderful service . The lady knowledge about her products. Excellent experience buying there .
I recently purchased several scent bags from this store, and I am extremely disappointed with the quality of the products. The scents are weak and barely noticeable, and the bags themselves are poorly made and falling apart. To make matters worse, the owner was extremely rude and disrespectful when I tried to address my concerns. I would not recommend this store to anyone looking for quality products or decent customer service. Save your money and shop elsewhere.
An amazing little store. The owner was extremely kind and friendly. Told us to fill up our box until it was absolutely filled to the brim. Extremely fair prices. My fiancé and I spoke out how people aren’t like that anymore!
I always stop to talk to see the owner and what's new whenever I'm in town. The last great purchase was the scent chips. They made my house smell wonderful. The owner is even willing to ship items, so I will be sending some to my daughter in North Carolina
An absolute gem in Tin City! A must stop each time I visit Naples. Dave, the shop owner, is incredibly kind and always welcoming. His wax melts are my go-to for keeping my home fragrant.
Wonderful shop. The owners are so nice and helpful to everyone. Well-priced souvenirs and great wax melts. Necessary stop for anyone going to Tin City.
I can't believe I didn't write this review sooner! Such an amazing owner of this store. My wife and I had just gotten married July 3rd, and went down to Naples so my wife could meet her new In-Laws. They treated me and my wife so horribly, making her feel absolutley worthless. When we were leaving, it was July 6th, and way earlier than planned because of their behavior. I still wanted my wife to see how great Naples is and all the things to see/do. Given that she had just moved from LA, it was already a big change. The owner (an older gentleman, can't remember his name) was incredibly nice to both me and wife. We had went into his shop to find souvenir shot glasses (found them, they were perfect) and while we were checking out, we had told him that we had just gotten married a few days prior. He was thrilled. He handed my wife a small bag for scentchips and told her to fill it up with whatever scents she liked. He said, "my wife says its our tradition to give a free gift to expecting mothers or newlyweds!" He was the first person to congratulate us about getting married. When my wife was to shy to fill the bag he had given her, and he told her with a smile to not come back until it was full.
This owner brought a smile to my wife's face, after dealing with a horrific experience dealing with In-Laws. I'll always be thankful to him for that. A truly kind person and I hope his buisness flourishes. I'd give more than 5 Stars if I could.
Was skeptical on the performance of these scented chips when I was told the aroma could easily fill a house. I figured I'd give it a try, drive the worst that could happen is I end up with a box of lovely smelling chips and a really fancy night light.
this stuff works great! fills an entire room in minutes and neighboring rooms in an hour or so. Friendly owner threw in some extra bulbs and chips since I bought a display model that was usually on from open to close. They have more that just scents too, they have decorative items. A must see shop!
Lovely treasure hidden in Tin City. Met Dave and his wife while visiting the store. Enjoyed their quaint store and amazing fragrances. the ocean and rain mix is a must!
I’m here visiting from NJ and I’m so glad I came across this shop. The owners were so sweet and the man had a wonderful floral scent recommendation that I can’t wait to get home and burn! When I come back I can’t wait to visit again to get more scenes!
Man at counter was very nice. Offered great recommendations for my personal taste, as well as an amazing product. Loved the recycled sea glass bracelets as well!
The male owner was an absolute doll! Scentchips is the coolest idea and I’m obsessed with mine. The cutest store and worth checking out
Owner is extremely friendly and knowledgeable. I love stopping in from time to time to get new scentchips and make new blends!
Owners husband was amazing and is the perfect fit for customer service!! Not pushy, very knowledgeable!!!! I am from West coast but plan to order from them in future!
A fantastic store with cheerful owners and unique products. A necessary stop if you are near the Tin City area.
The cashier kept making boomer jokes about his wife and told us masks “are a waste of time.” Rather than catching his covid we left.
Great experience :) great customer service
