Always a pleasure when I’m at PB Dental. From Donna to Dr Loftus and the staff in between, just a family atmosphere feeling and the service is A+. I’ve been to few dental offices since moving to Fl. (8years), and I’m sold. My teeth haven’t look better,also.
I am a retired dentist. Everything about the dental practice is quality. The staff and Dr are friendly, professional and caring. The facility is spacious, orderly, immaculate and beautiful. This is a dentist’s dentist office.
Dr Singsank
What a great dental office! Front office was very welcoming. The x-ray tech was kind, quick and very efficient. The hygienist did a fabulous job cleaning my teeth and was very thoughtful about making sure I was comfortable. Dr. Loftus took his time in going over my x-rays and showing areas that we need to keep an eye on. He did not push an agenda. My next appointment is already scheduled for 6 months. I will recommend Pelican Bay Family Dental to all my friends and family!
Great Dental office. A pleasant experience starting with Donna upon entry, continuing with dental hygienist Christiane and culminating with a wrap up with the always great Dr. Loftus.
Donna at the front is the best ! Knowledgeable, friendly and always so helpful. Dr Luftus is excellent. Went for a consult for Invisalign , proposal was emailed to me. The process was easy and Dr Luftus and staff were so helpful guiding the way.
Thank you pelican bay dental!
Great honest dentist (never suggests things you dont need), excellent hygienists and very efficient/friendly staff. Have been going there for years, always a good experience.
The best dental experience you will get ever! Thank you Dr. Loftus for taking care my Dad with his broken tooth. Dr. Loftus explained everything about the treatment plan and all of the options to restore the tooth! You all are amazing! You will love the dental hygienist, assistant, and the beautiful lady in the front, Donna. And of course, the Dr! God bless you Dr Loftus and team! 🌟
Excellent staff, taken on time, everything explained in detail by the doctor, who did an incredible job and corrected my problem. Five stars on every detail.
I highly recommend Pelican Bay Family Dental. Dr. Shamus Loftus is very nice and friendly, as is his entire staff. My 8 year old son was very well taken care of and they did a wonderful cavity treatment.
Cannot recommend this office enough for all of your dental needs! Dr Lacey Gilbert was highly recommended in a group chat of other dentists for her cosmetic dental work. I had cosmetic/bonding work done to eight of my teeth and I am so …
Office is beautiful and clean and staff is pleasant. Dr. Loftus is calm, descriptive, gentle and not rushed. He also contacted me the same day to see how I was doing. I have definitely found my new dentist!
Donna is a gem, efficient and personable. She adjusted her schedule to accommodate my issue. The staff was on time and Dr. Loftus was able to diagnose my concern and make the necessary adjustments. Many thanks to Pelican Bay Dental. Dave
This is the best dental facility I’ve ever been to. Dr Loftus is the best dentist I’ve ever had. He has extensive knowledge of every aspect of dentistry and helped me with my alignment and occlusion. The products/technology he uses is also the most comfortable and pain-free I’ve ever had.
Doctor Loftus is in my opinion, hands down the most talented and professional dentist in Naples. From the moment I walk in, during the visit until checking out, I feel welcomed, appreciated and capably treated. Debbie, one of his …
Highly professional, friendly, honest dentistry in a clean and attractive environment. Two generations in our family have shared the positive opinion and have been well served.
Called for an appointment for an unexpected concern. Was seen within a few days. Dr Loftus thoroughly explained his findings and reassured me that everything was fine. Very responsive and professional dentist and staff. Thank you.
This dentist office is highly professional and well run. The dentist Dr. Loftus is very skilled and personable. All of the staff from Donna the office manger to all of the dental assistants are extremely competent and efficient. I feel …
Excellent experience. The staff was courteous and well trained. The doctor understood the issues and explained various options for treatment. Everything worked out BETTER than I had expected (based on other dentist visits for this problem). …
The team at Pelican Bay Family Dental are courteous and professional. Always providing excellent care. Hygienist, Alex, did a terrific job. New receptionist is a terrific add. Keeping front desk flowing nicely!!
I had a very positive experience with Pelican bay Family Practice . I have had the same dentist for 35 years and was thrilled to find a practice with no wait time , personal attention , friendly staff and professional dentist .
Dr. Loftus is amazing! Any kind of dental work one needs, he does it to perfection, whether it's root canals, cavities, crowns, veneers. I have them all done by Dr. Loftus and now I have beautiful teeth - compliments to Dr. Loftus! He does …
One of the best dental offices I’ve been to! I had a crown come off and needed some immediate attention. Donna, at the front desk was very friendly. Nicole, Dr. Loftus’ assistant was polite and professional. Dr. Loftus is a super nice …
A family member who is a patient here made an appointment for me when I moved into town last year. When I got the reminder notification it turned out that the appointment conflicted with a customer meeting so I called to reschedule. The …
Dr Loftus was amazing at dealing with my 17 yr old with a huge amount of dental anxienty. This was the first time my child was able to get a cavity filled and not be completely sedated. His office start is fabulous too.
I am so happy I've transitioned to this dentist! Dr Loftus was pleasant and I really appreciated how he came in and reviewed my X-rays with me and explained everything clearly before I had my first cleaning. I am so thankful to have a …
I highly recommend Dr. Loftus of Pelican Bay Family Dental for all your dental needs. After 27 yrs with my previous dentist, I switched dental insurance plans and changed dentists to Pelican Bay Family Dental. I am very pleased with Dr. …
Simply put, the best dentist i've ever had.. a pleasant experience always yielding the best results possible...
Pelican Bay dental is a very welcoming and professional office.
Dr. Loftus, his assistants, and his secretary are so kind, caring, and efficient. I don't recall getting my gum numb without any pain, but there it happened and …
Dr. Loftus is the best dentist I've ever had! He is very thorough, efficient, knowledgeable and pleasant. …
New to Naples and very relieved to have found Pelican Bay Family Dental. Dr. Loftus is very caring, thorough, professional, a good listener. Alexis, my hygienist ,did an excellent job walking me through step by step on what she was doing. …
Our experience with Dr. Loftus, his receptionist, Donna, and dental assistant, can only be described as excellent. Calling late on a Thursday afternoon when my husband’s dental emergency had me pretty stressed out, as we were in Florida …
Alexis, who is studying to be a dentist, is an amazing dental hygienist as she is of course knowledgeable but also very friendly.
Great service at Pelican Bay Family Dental! Dental Hygienist Leslie did a terrific job cleaning my teeth and I have my 6-month appointment already set up. A bonus for me was the $50.00 I received off my bill for referring a friend of …
An excellent and very professional dental practice including Donna at the front desk, a staff of dental assistants and the very friendly attitude and professional work Dr. Loftus. Dr. Loftus is very well trained and uses the latest in …
Always a very welcoming clean atmosphere. Greeted as you walk in the door. They are pretty close to ready for you at your appointment time. Leslie, is a great hygienist with a wonderful friendly personality. Dr. Shamus is a very personable …
Dr. Loftus is caring, conservative with treatment, and highly competent. The office accepts insurance (and files it for you) and the pricing is reasonable. Great dentist and a great overall experience.
Dr Loftus and staff are professional and caring and do fantastic work. My husband and went there at the recommendation of our daughter and we could not be more pleased. We have have had some terrible experiences with dentists in the past …
Everyone at Pelican Bay Family dental is amazing. I was impressed by the friendly, professional atmosphere and all staff were excellent! Dr Loftus is friendly and takes the time to explain and answer any questions. Staff are so accommodating and go above and beyond. So thankful to have found this practic!
This was my first visit. Everyone was great. The Doctor took his time and explained his suggestions, and listened to my concerns. Planning to follow up with them for all my dental needs.
Recently I was diagnosed with mild Sleep Apnea. I decided to do an oral appliance instead of the CPAP machine, as I am a light sleeper. The process went very smoothly. Nicole scanned my teeth and two weeks later I had an appointment for a …
I am always comfortable and confident when being treated at Pelican Bay Family Dental. Dr. Loftus is kind, knowledgeable, skilled and explains well what needs to be done. His staff professional, yet friendly. the office welcoming and comfortable. I highly recommend Dr. Loftus and his staff.
Dr Loftus and his team are very personable and also very good at their profession. They were very thorough in analyzing my teeth and overall oral health. Additionally, they do a good job of balancing your needs against insurance coverages …
Dr. Loftus is a great dentist. That being said his office manager who handles billing and scheduling is rude and combative when asked about a billing question. Her tone and demeanor was insulting. If Dr. Loftus was not such a good dentist I would've walked out of this office.
My wife and I have been coming to Pelican Bay Family Dental for over a decade and have always been treated like family. Dr. Loftus is patient, explains procedures thoroughly and the staff seems genuinely interested in insuring that our entire experience is first rate. Highly recommended!
Dr Loftus is a really great. Thorough, efficient and kind. His staff works hard to provide a pleasant place for dental needs.
Excellent office. From the moment you enter and get greeted by Donna, to the initial checkup by Nicole, and concluding with a wonderful, attentive and so capable dr. Loftus. You feel welcomed, respected, and getting so well taken care. Highly recommend dr. Loftis and his office.
Dr. Loftus provides excellent dental care! His office uses cutting-edge equipment that saves time and ensures great dental fittings! Nice crew all around! No complaints here - only praise!
At Pelican Bay Dentist they are always professional, kind, and most of all honest. Their goal is to get their clients the necessary help and prevent further or any decay. I've always been impressed with Pelicans Bay level of integrity. …
Dr. Loftus really spent a lot of time explaining to me about the issue I was having. He was very knowledgeable, patient and cordial.
Step by step, in conservation and the X-rays he took, he made me understand …
The medical staff is very professional and genuinely cares about my dental health.
Great office, staff is very pleasant and helpful
Dr. Loftus has been amazing. Even through a pandemic him and his staff treated me right away and have been as accessible as possible. I have felt like my care was a priority to them and not just another patient. He has been on top of my …
Took my 20 year old daughter for a cleaning and dr wanted to sell us a Floride treatment and X-rays I said just a cleaning. After the visit I was speaking with the dentist and he was mad there were no new X-rays so he told me he needed to …
The Receptionist that greets everyone was very helpful, patient and knowledgeable about my insurance.
My hygenist was extremely informative as to what she was going to do and …
Always a great experience going to Pelican Bay Family Dental, starting with the amazing and always helpful receptionist, Donna. Dr. Loftus is a really good dentist, always taking the time to explain everything about your teeth and offering …
Doctor and staff worked me in to the schedule on very short notice and worked through lunch hours to resolve my issues involving a tooth extraction. High regards for everyone involved, a first class operation and experience.
2023
Another cleaning/exam appointment with Pelican Bay Family Dental that met and exceeded expectations. Donna, the Practice Manager, kept me in mind for an opening …
Introduced to the practice after an emergency visit for my husband. Sophisticated, professional and friendly staff. Excellent recommendations for the prevention of tooth decay and gum disease. Highly recommend.
Love Pelican Bay Family Dental! Dr Loftus, Donna and the hygienists are all great and so welcoming that you feel like part of the family!
Initial impression terrific. My first visit and this is a significant upgrade from the prior dental practice I had used in Naples. My hygienist (Alexis) is extremely friendly, competent, and efficient. Ditto for Dr. Loftus. Honest …
Wonderful experience in a friendly, patient-focused and knowledgeable dentist office. The dentist, front office and hygienist were all professional and made me feel comfortable. Would definitely recommend Dr. Loftus and his staff!
I had a most positive experience at this dentist office yesterday. From Donna at the front desk to Nicole and then Dr. Loftus it was all good. They treated me with care and understanding. They explained everything and gave me options for my problem. I would go back there in a minute if I lived here full time.
I was blown away by the technology at Pelican Bay Family Dental! My night guard was made through a 3D software system rather than using the uncomfortable molds. Dr. Loftus was very knowledgeable and personable. The staff were very nice and I will definitely be going back!
New to Naples, searched for a full service dentist (like I had in Atlanta)- struck gold- dr Loftus and his team are outstanding and I highly recommend. Went from cleaning to repair of two crowns- dr Loftus assessed and explained the work, …
Always a positive experience at Pelican Bay Family Dental. Doctor and Hygienists are always attentive and professional.
Pelican Bay Family Dental is a Top notch place for dental services! Dr S. Loftus, DDS, and his extremely proficient staff, make this office THE place for all your dental needs!
Dr. Loftus uses the most modern technology and equipment to ensure the patient gets the best dental care. Both Dr. Loftus and Nicole, dental technician, explain the procedures and responds patiently to answering any questions. They ensure …
The staff at Pelican Bay Family Dental are professionals who are kind and courteous
I had a cleaning which was great! Dr Loftus was very informative and …
A+ staff at Pelican Bay family dental. Donna is awesome and goes the extra mile always to help with scheduling and insurance. Hygienists are thorough and informative and so is Dr. Loftus! Highly recommend!
I HIGHLY RECOMOND NEVER GOING TO THIS DENTIST.
Response back.
I spoke with my insurance company an verified I was over charged and they are …
Everyone @ Dr. Loftus’s office is wonderful! So caring and friendly, they all go over beyond to ensure you are comfortable, from cleaning to dental surgery. Best practice in town!!
Everyone at Pelican Bay Family Dental is kind, courteous and attentive. They make me feel like I am the only patient in the office. HIghly recommend.
Very pleased with Dr. Loftus and his excellent . Informative diagnostic X-rays explained patiently by Dr. Loftus and great cleaning by hygienist. Receptionist spent time checking my dental benefits for me. Thank you for this great …
I had a good experience. Dr Loftus and his team are thoughtful and caring. My neighbors referred me.
Wonderful staff, very responsive. Hygienist was thorough, informative and pleasant. Actually enjoy going to the dentist here.
The entire family goes to Dr. Loftus an has for years. Dr. Loftus is extremely conscientious as well as all the staff. When it comes to insurance Donna is the best. I would highly recommend!!!
The doctor and all his staff do a wonderful job and I looked forward to seeing them again. Ashley did a thorough cleaning and was very pleasant. Naples's best.
Please send me the estimated cost for the additional dental work I need to have done. Thank you. Doc is great and fair with a good explanation of what he did and needs to do.
This was an emergency visit that Dr. Loftus stayed late to see me. As always his expertise and caring go above and beyond. I’m so happy he is my dentist.
Vacationing in Florida and needed tooth extraction. Went here on recommendation of a resident friend. They were able to schedule me in quickly and Dr Loftis did the extraction efficiently with full explanation. As pleasant and hassle free as this kind of experience can be
Dr. Loftus and staff are wonderful. Kind, Compassionate, and gentle. They get to the root of the problem and fix it. I would definitely recommend Dr. Loftus for all of your dental needs.
Everyone very nice and professional!
After having a tooth extracted, I experienced no bleeding, no pain and slept extremely well all night!
I am very pleased with the results.
Chris did a very thorough cleaning!!
I was very pleased with the staff at this practice. Very professional and friendly. Dr.Loftus was very amiable and took his time explaining everything to me. I am going to need extensive treatment and I am pleased that I am going to be in good hands.
I recently decided to change dentists and after making a number of inquiries chose Pelican Bay Family Dental. I’ve been very impressed with Dr Loftus and his staff. I’m very glad to have made the change.
Staff are professional , friendly & competent. I particularly appreciate the follow up by Donna when on a wait list.
The worst dentist and office manager ever. Dr. Castor went too deep with a filling and damaged the nerve, requiring my wife to need an extraction and subsequent implant or root canal. The office manager was rude and uncaring and a …
Dr. Loftus and his staff were professional and friendly. They did a thorough review of my oral health and made practical cost-conscious suggestions. I'm moving my treatment there.
Great service and a very patient-centered practice! Recently I lost a bridge and was pleased that he recommended the more conservative, less costly option. Dr. Loftus and his staff are the best!
What a team!
Dr Loftus, so attentive and detailed, flanked by his staff: Donna, Nicole and Leslie, are simply amazing in their professionalism. …
I got in quickly and they were quick and efficient. He explained and everything and did a great job! I ''d definitely go back
These guys are awesome. Communication, techs, Dr L, all excellent. I work in the medical field and I can tell immediately, what kind of boss/management is in charge. They care about taking care of their patients.
We are delighted that Dr. Loftus and his staff could see us visiting snowbirds from Chicago. We received caring and excellent service from all members of his staff. We will be back!
We were on vacation here in Naples when one of my teeth blew up with an abscess. The folks at Pelican were able to get me in quick and doctor Loftus gave me spot on care. Didn't miss a beat on the rest of our vacation. Thanks team Pelican.
Hygienists are gentle, yet efficient at cleanings. Front end is pleasant and knowledgeable of your dental insurance benefits #Ca$hCows …
I am so appalled with the way this office handles their customer service or lack thereof. I had made an appointment for a cleaning (new patient) and one week before my appointment i went into labor with my baby earlier than planned, i had a …
Had an appointment for a cleaning. When I went in the Hygienist did a descaling, nothing out of the ordinary was mentioned during my visit. When I was checking out I was told that descaling is not a cleaning and that my insurance does not …
Dr. Loftus is very competent and the staff as well.
Had my teeth cleaned. It was well done. The person who cleaned my teeth is very professional. I have had my teeth cleaned for several years at Pelican Bay Family Dental. Rochelle
I feel 100% safe in this dental office: all equipment is sanitizes between uses, staff wears masks and Dr Loftus wore face shields, mask, head covering, etc. Always professional and precise with work. Very highly recommended.
Good hygienist. Waiting room carried a loud TV broadcast of a hate filled ramp by our president.
Excellent service and attentive staff. I highly recommend Pelican Bay Family Dental.
Dr. Loftus is the best dentist in Florida! Very professional, friendly, as well as his staff. My teeth look amazing!
Could not ask for a better dental experience. Every step in the process was fully explained. Wonderful caring, and professional group from the moment I entered the office to exiting the office.
I visited Pelican Bay Family Dental yesterday. As a veterinarian who focuses on pet dentistry, I can comfortably say Dr Shamus and staff were wonderful, thorough and professional. Thank you!
Very nice equipment and staff. Helped me with a plan to fix my broken crown and make me a mouth guard.
I had a wonderful experience here. The staff to the doctors were all very welcoming and pleasant. They made my fear of Dental work seem like a breeze.
Great staff and Dr. Loftus was very knowledgeable and friendly. All of the staff members I encountered were very nice and walked me through everything. Great overall experience.
Always professional yet welcoming with a family feel. Staff is superb and Dr. Loftus is the best!
Dr. Loftus is an excellent dentist. He provided great care with a very pleasant demeanor.
EXCELLENT TOPS IMPRESSIVE PROFESSIONALS STARTING WITH Donna at the front desk who is happy helpful kind and truly works to make the experience awesome”ain’t easy when going to the dentist”.. …
Always personable and caring. The hygienist does a thorough job of cleaning and checking my teeth. She does not rush.
Dr. Loftus was very professional in the service he provided and very though in his explanation of future services needed. I highly recommend him!
Excellent and caring dentist, excellent and caring hygienist, helpful, friendly and very knowledgeable receptionist and scheduler who really understands insurance
Peace of mind to trust Dr. Shamus Loftus.
Excellent Dentist! …
The best dental care ever! Everyone is extremely nice and welcoming! Dr. Loftus and his team are the best!
Dr Shamus and staff did a tremendous thorough professional work for me on the day of my visit extremely satisfied for a very competent and professional office
Donna is very helpful to follow up.
Expert care. Friendly and caring
Cleaning was wonderful My teeth feel smooth and shiny !
Super friendly, professional, compassionate office staff and dentist! Did a last minute “emergency” root canal with no questions asked! I’m never changing dentists!!
I had chipped a tooth in the back of my mouth and a friend referred me to the Dr. They were kind enough to take me the next day on relativelyshort notice, and everyone in the office was friendly and helpful. My treatment starts next week.
Excellent first visit. Glad to have a local dentist and hygienist who seem knowledgeable and caring. Highly reccommend.
Staff and doctor were great - I was very relaxed and so happy with my visit
Very positively impressed. This was a first visit but will be going back. Caring, competent and professional dental practice.
Dr. Shamus Loftus is the best dentist in town! Fantastic personality and perfect outcome.
Excellent hygienist explained everything she was doing. The dentist was very good at explaining his follow up procedures.
Got my teeth cleaned and X-rays…
They were pros at both
Dr Loftus and his staff are the nicest and best qualified dental office I’ve could meet
everyone is very friendly and professional
By far the best dentist I have been to ever. Highly recommend!
One of my best healthcare experiences. Friendly and competent. Very impressed
Had a wonderful experience at Pelican Bay Dental. First time going to this practice can't wait for next visit
Always professional service!!
Thank you to the entire staff at Pelican Bay Family Dental for taking great care of us.
Great dentist, reasonable prices and very helpful working with insurance.
Nice dental office...The staff is very professional
and they do a great job!
A very friendly and highly professional dental practice.
Excellent treatment by Dr. Loftus and staff! Caring, prompt, and courteous! Diagnosis was proper and problem solved!
I would give them 10 stars if I could, I highly recommend Dr, Loftus
It's a great practice with excellent treatment.
Excellent dentist. He is caring and patient. I've never actually liked a dentist, but he is great.
Great staff great dentist from the minute you walk in to the time you walk out they are the best
Always professional, timely, gentle and friendly. A great dentist office
Dr Loftus is fantastic. Love his staff too
This man is amazing. He saw me on an emergency basis and was very knowledgeable and comforting.
Perfect care by super dentist and hygienist! Five stars experience.
Always attentive and always professional. Well run, very efficient.
Great all around. Very responsive and professional. Excellent care from all members of the team
I was in good hands! A job well done!
Alexis,hygentist,was fantastic!! great care & service from everyone.
Excellent service and expertise!
Over the years, service has been consistently outstanding
Wonderful. Alexis did my work, Dr. Loftus checked me out.
The dental hygienist, Cindy was fantastic !!!
Very friendly, very professional and thorough in cleaning/treatment.
Always an excellent experience. Doc and staff are excellent, professional, and very kind.
An excellent dentist ! Wouldn't go anywhere else in Naples.
Very responsive, skilled and professional
Dr Loftus, Donna, and assistants are amazing! Excellent work!
Very friendly, professional and pleasant care. Highly recommend!
The staff and Dr. Loftus is really great to work with, very professional.
Office backed up. I was in dentist chair 20 minutes waiting for the Doctor.
Professional staff ... great job ...accommodate your schedule
Dr. Loftus is always very helpful.
Great office. Friendly, kind and courteous!!
The whole staff is friendly and caring.
Best teeth cleaning in my life!
Thank you!! :)
Dr. Loftus and his office staff are excellent.
Excellent! they are the best 👏🏻👏🏻👏🏻 thanks they do a great job. …
This is a good practice who makes you feel welcomed.
My recent visit was excellent in all ways as usual.
Always take you on time. Very clean and Friendly staff.
Excellent, professional, friendly service every time.
Very professional and congenial. Procedure went per plan.
Always a good experience.
Best people and best care. 👌🏻 …
Very caring efficient knowledgeable staff
Alexa was Friendly and professional as always.
Staff at Pelican Bay makes going to the Dentist enjoyable
Excellent service as always!
Excellent service, very professional, through examination!
always great customer service and attention to needs
Great team at Pelican Day Family Dental.
Everyone professional and patient friendly.
Professional friendly team lead by DrLoftus
Always excellent and friendly care
Everyone is professional and friendly.
Awesome Place, Awesome staff and awesome doctor
Professional and friendly!
Wonderful overall experience!
Personable and professional service