My wife and I were furnishing our relatively new home in Bonita Springs. Linda Curtis and Norris Furniture came highly recommended. Linda was a pleasure to work with and really made our home a real showpiece.She is very customer focused but won't hesitate to let you know if you are trying to do something that won't fit in within the context of the total design plan. When we had an issue with a piece of furniture she handled it with minimal hassle. I would highly recommend her and Norris.And a very classy person - you can tell she loves her work. In the end, that makes a big difference as she treats your home as if it were hers.
Our store representative was and continues to be Maggie Sullivan. She is simply outstanding in every facet of furniture sales. She is an excellent listener and has a broad knowledge of the various product lines. She can speak to the construction used by the different lines which is important to making a decision about the level of the purchase. I have always believed in the adage that "you get what you pay for". Good furniture is expensive and Maggie knows it is a large personal investment so she is careful at guiding you through the process . We felt her manner and her calm approach to sales was critical for our purchase.
We were assisted by Cathy and she is phenomenal! Extremely helpful, patient, available beyond limits. The store looks at first confusing with large showrooms on both floors that might leave you uncertain. But when helps come, things get clearer and clearer. The choices are overwhelming. The price might be attractive or convincing. The service is outstanding. We returned various time and every time we were convinced about more purchases. We are still impressed and made Norris a "must see" location for any furnishing.
Maggie Sullivan’s design recommendations for my new home were superb. There is not a single thing I would change. She is extremely professional and, importantly, at the outset, carefully listened to my general vision for my home and then implemented it using her keen eye for design. I have also been very happy with all of the contacts I have had with the Norris staff -from those in the office to the delivery crews. Count me as a very satisfied customer.
We have had and continue to have a wonderful experience working with Lisa Ann Agrusa. She has guided us throughout the process of decorating our home in Naples. She has been so attentive and patient as we strive to make decorating decisions that satisfy both my taste and my husband’s taste. Our place looks fabulous! We absolutely love working with her!!
This was an incredibly positive experience and I’m no fan of furniture shopping. But Ms. Jackie Kessler was so polite, professional and knowledgeable that I’m not resisting my wife’s next trip. We are furnishing our retirement home and Ms. Kessler’s wealth of design experience and superb taste greatly eased the family room setup. Her suggestions and recommendations were all on target! We will be asking for her by name for all future trips, and we still have a few. Her patience was so appreciated because we went back and forth a few times before deciding in the final arrangement and she makes you feel like you’re her only customer. Norris has excellent furniture; high quality, fashionable and very competitively priced. And Jackie went out of her way to help us get the best value for our money. If you need help in Naples, I’d highly recommend you go see her.
Our summer 2019 remodeling project was made possible with the experience and talent of a terrific designer: Maggie Sullivan. It was our good fortune to have randomly met Maggie upon entering Norris. She came out to our home and appreciated our taste and was so helpful in deciding what we could keep and what needed updating to make everything fresh and new. She was able to steer us with our new kitchen selections, flooring, window treatments, sofas, chairs, tables, lighting, accessories etc. We truly appreciated her guidance and eye for beauty.
Thank you Maggie! I love our new look!
The delivery and set up by Norris was also an A+ experience. White glove handling and care.
We were shopping for furniture for our home we just purchased. Kristin helped us find what we wanted. We had been searching for quality furniture and spent a little more than we planned on, but are happy with our purchase. Norris carries better quality furniture than we could find at other stores in Naples. We are very happy with the experience at Norris and the help we received from Kristin.
I highly recommend Norris Furniture for you home furnishing needs. When we purchased our home we wanted to use just a few of our existing furniture pieces and build around what we had. No problem, Candace our designer at Norris made it very easy for us to coordinate new pieces and still use what we wanted to keep. Our project turned out fabulous and we are very happy with our selections and the timely manner in which our items were delivered. I don’t like to decorate, but Candace made it effortless and enjoyable.
We have been looking for living room furniture for quite awhile and we went to Norris before making a final selection from another store and was pleasantly surprised at the selection, quality and sales knowledge of the products they …
Our designer Jim was very helpful and thorough. He made suggestions, listened and helped us make a great decision both my husband and I were happy with. We never felt pressured. WE are happy with our choices of living room furniture and Jim is researching the rug selections to compliment . WE look forward to hearing back form him
If You are looking for someone who is creative and knowledgable, Sierra is your gal. I walked into Norris Furniture in the middle of selecting furniture for our new Villa. Sierra helped me think through all my options and ideas. She is a …
I ordered my new bedroom furniture completely online! I found the online sales associate, Dante, very responsive and helpful. I did some research on my own but without being able to actually see the furniture, solicited Dante for an …
Diana F. and Norris Furniture together = Amazing.
High end Quality and Customer Service.
We have a new Beach Condo in Volusia County and we are furnishing it with help …
I recently met a dynamic sales person name Amanda at Norris Furniture & Interiors in Naples, Florida. I was quite impressed with her energy, enthusiasm and infectious personality. She reminded me of myself 30 years ago. She is truly …
Had a great experience at Norris with sales rep Mary Beth.
If you're looking for all of the quality furnishing brands under one roof - Norris is the place to go! …
Jackie Drake is an incredible designer. We have been working with Jackie for about 2 years and every time we are looking for something new for our home we check with her and we are never disappointed. She is patient and insightful and somehow knows exactly what we are looking for. Love her!!!
Went to Norris with my designer to purchase some furniture I had already picked out. I have very high expectations having worked in the service industry many years. Susan was incredible, down to earth, patient, positive, and ready to please. I give Susan my highest recommendation and will use her again.
Wonderful service, great first class product, gorgeous showroom! What else is there? This company operates so efficiently from the first greeting in showroom to the final delivery team.I had the pleasure of working with Lynn Royal, a …
I really enjoyed working with Neika who was very knowledgeable and considerate. She spent time with me and truly was pleasant to be with. I will definitely ask for her the next time I purchase furniture for my home.
Great selection. We were helped by Jackie Kessler, who stayed on top of everything we looked at and/or ordered. After our first purchase, we went back to add some things. She made the whole process easy,
We have so enjoyed our experience at Norris Furniture and Interiors. While the store is beautiful on the inside, what has really made our time there special is our meeting designer/consultant, Neika Kentner. We started out as strangers …
I would highly recommend Norris Furniture.
My sales associate, Thor, was pleasant to
work with and knowledgeable. …
Knowledgeable sales associate. Mary Beth guided us through the Stressless line of recliners. Styles, degrees of firmness and critically the fit of these incredible chairs. Know pressure, professional. I wish I had known of Norris when we moved to Marco. My wife and I will be back as we redecorate our home in the future.
Neika is a delight. She knows her merchandise and with her design flair she made selecting our furniture easy and enjoyable. She went out of her way to accommodate our schedule. She is the epitome of personal service.
Lisa was magnificent. Extremely on my wavelength as to what I wanted. She was the ultimate professional. Her interior design concepts were extremely spot on for what I needed. I would highly recommend her and Norris again. …
A friend recommended Norris Furniture and that was good enough for us!
I should have done more due diligence!
We were.... and still are ..,,,so dissatisfied and disappointed! …
The quality of furniture I have purchased here is hands down the best around. I shopped many places before making my decision. I worked with Dante this last time and he was very knowledgeable even on the phone. Thanks Norris.
Susan did an outstanding job at designing our home. Her attention to detail was amazing. Her selection of furniture and drapery created the look we truly appreciated.
To be fair to Norris Furniture, my review only applies to the outlet store that I visited and is just an opinion of what I experienced. Unfortunately, the store upon entering reminds me of the scratch and dent warehouse that Rooms To Go has …
We stopped in the Sanibel store for some ideas for our new home! Design Consultant Pam Broderson was delightful to spend some time with and she shared lots of info about the store. Definitely worth the stop for very nice items for your beach home!
Worst experience at the Naples store. We are without bedroom and dining room since last month. We asked Jackie Kessler couldn’t give us a definite answer for delivery once they were not delivered on scheduled date. Manager Phillip is making …
great selection and even better saleswoman, Essie. Very knowledgable and honest opinions. if she didnt think a piece was right for our decor she would say no and lead us to a better option.We especially liked that.
Lynn Royal has done a great job. She has a discerning eye for colors, etc AND has a good sense to what her customer's tastes and does well combining the two.
Marilee was pretty incredible today. She really took the time to get to know us and listened to what we were saying. This has been a great experience thus far.
We just closed on a condo and live out of state. Dante was so helpful and speedy with responding to my emails. Highly recommend, great experience! Looking forward to doing more furniture shopping.
Jackie Kessler was great! She took the extra time to make sure we had exactly what we wanted, double checked everything and was easy to work with!
This was our first time shopping here and we are delighted! Our sales person Neika was professional, honest and offered us the very best deal that she could.
wonderful selection of quality furniture with a variety of price ranges. Exceptional customer service in the design center. Professional, helpful and easy to work with.
Just looking for reasonably priced dining chairs. Some potential but most very high priced for what we want. Eager sales people but very nice. Not a good fit for us.
Loved customer appreciation wine and cheese at 5 after a day of shopping! Kristen ever so welcoming and helpful! Thank you.
Sue was an amazing sales person , very upbeat , informative and patient answering ever question we had
I worked with Dante to order several of pieces of furniture. It was a pleasure dealing with him; extremely efficient person and had all the answers I needed. Thank you Dante!
Working with Essie was a pleasure. She is a true professional and extremely knowledgeable with extensive furniture industry experience.
This is our second time working with Jim Shafer, moving to a new place and again a great experience in all respects . We recommend him highly. Ann and Frank Burgeson
I received excellent service and assistance on selecting the right pieces for my new home. I have shopped there in the past and have continued to return because I know I will get the quality, right price and service I’m looking for.
Lovely furniture. Salesperson lied to me twice. Unfortunate that she would lie in order to make a sale. This is a large part of what is wrong with our country.
Kristin was extremely helpful and a joy to work with, we'd highly recommend anyone to go here. Well worth it!
Very nice selection. Fantastic sales staff. Very helpful. The prices may be a little higher, but the service and design help make it worth it.
Lisa Agrusa knowledgable, resourceful and always on the look out for her clients. She is a joy to work with.
I was very pleased with the store and with the assistance of Thor to get the chairs I wanted.i will definitely recommend both.
I was pleasantly surprised by the customer service at Norris. Kristin was extremely helpful and kind.
Super professional and courteous service. Also really great display. Top quality products in a variety of price ranges.
I love shopping at Norris! I always find what I'm looking for and the employees are extremely friendly and helpful.
Sayla is an excellent sales woman who went the extra mile and found the perfect furniture for our needs.
Months and months go by no furniture - still waiting for the other pieces -
5 months now !
Only the best in service products and follow up
Highly recommend Norris and the talented design team!
My wife Lee Anne thoroughly enjoyed dealing with Maribeth who was very informative and personable.
Beautiful showroom full of high quality furniture.
Excellent and a variety of items. Excellent interior design service and follow up. We couldn’t be more pleased.
Lovely store with a great selection. An older gentleman let us shop around after close will definitely be back
Our sales person was very informative. I liked and appreciated her
Susan Salimbene is wonderful to work with. Great suggestions and an eye for detail.
Very successful shopping experience yielded
a purchase of long sought after items -thanks to Kristin!
Very bad customer service. Sales lady will not return calls.
Bought table and paid for it 2 months ago and still don’t have table and no explanation
Great service from salesperson. She went above and beyond to help us.
Dante provided excellent customer service and was outstanding to work with.
Great furniture store and great prices! Marilee is terrific to work with!!!
Trudie is the best if you have a chance to work with her you will be blessed
Nice furniture, Expensive, Good design help (Ask for Maggie)
Worked with Lisa and had a wonderful experience!
Great customer service and instore selection
Delighted to work with Kristin!
Loved working with Marjorie!
Professional and quick delivery and on time
Quality furniture
Negotiate price
Norris Furniture & Interiors!
Hi Jared,
I would love to hear more about your experience, please contact me at information@norrisfurniture.com.
Cynthia, I am sorry to hear you had an experience with Norris that has not met your expectations. We work hard to help ensure that our guests have a pleasant experience, so I am disappointed that we have not lived up to that with you. I … More
Linda, Thanks so much for your business and for taking the time to post this great 5-Star review. We always strive to exceed our customers' expectations and we are very happy to see that you had a great experience working with Andrea. Have … More
Thank you so much for the 5 Star review !!! We appreciate your business and please shop with us again. Thank you ! Gary Klann Store Manager
We're happy to hear you had an awesome time with us at Norris Furniture & Interiors! Thanks for sharing your experience. We hope you stop by and see us again soon.
We're happy to hear you had an awesome time with us at Norris Furniture & Interiors! Thanks for sharing your experience. We hope you stop by and see us again soon. … More
Thank you so much for your review of Norris Furniture & Interiors! We truly appreciate the feedback and hope to hear from you again. … More
Patty:
Thanks so much for taking the time to post a 5-Star Review. We thank you for your business and are very happy to see you had a great experience shopping with … More
Susan, Thanks so much for taking the time to leave a 5-Star review. We appreciate your business and are very happy to hear that MaryBeth met your needs and expectations. We hope to see you again soon! We wish you and yours a very Happy and … More
Chris, Thanks so much for your business and for taking the time to leave us a 5-Star Review. We pride ourselves on outstanding customer service and we are thrilled to see that MaryBeth delivered on our promise! We wish you and yours a very … More
Thank you for visiting Norris Furniture & Interiors and for taking the time to post this great 5-Star review. We are pleased to know that Lisa provided you with excellent service and we look forward to helping you again on your next visit … More
Thank you for shopping with us, we strive to provide a five star service for all of our customers. We are grateful to you for taking the time to send us this review. We look forward to helping you again on your next visit to our Naples … More
Thank you so much for the 5 Star review !!
Thank you so much for the 5 Star Review !!! Please shop with us again. We are please to hear that you had a great experience ay Norris . Gary Klann Store manager
Thank you for choosing Norris Furniture & Interiors, we very much appreciate your review and are happy to know that you had a 5 Star experience.
Thank you so much for the 5 Star review ! Please shop with us again ! Gary Klann Store Manager
Thank you so much for the 5 star review ! We are pleased to hear that you had a good experience at Norris Furniture and Interiors. Gary Klann Store Manager
Thank you so much for the 5 Star Review !! Gary Klann Store manager
Thank you for your 5 star review! Please shop with us again . Gary Klann Store Manager
Thank you for choosing to shop with Norris Furniture & Interiors and for taking the time to review our performance. We look forward to helping you with all of your future furniture and Design needs and to providing you with a 5 star … More
Thank you for the 5 star review ! Please shop with us again. Gary Klann Store Manager
Thank you for the review and please shop with us again ! Gary Klann Store Manager
We are sorry that your experience was not as good as you expected it to be. We would love the opportunity to discuss with you how we could have helped you have a more satisfying shopping experience, please feel free to contact us at 239 263 0580 . We appreciate you taking the time to reach out to us.