Been twice. Both times were good; however, the second time we went, the lady was not happy about the tip and demanded that we give a minimum of $15 tip. We do not have insurance to cover massage services, so everything is out of pocket. Though the service was good, we can’t afford to give a high gratuity. Besides, gratuity is based on what the client feels is fair for the service. Needless to say, we will not be seeking their services again. We will go elsewhere.
Very nice experience. Calm environment. Make sure you communicate the pressure you want and what you are comfortable or not comfortable with in regards to areas of the body to be worked on, prior injuries, how much oil to use, etc.
Without a doubt the best massage I've had in a long time.
I already know I'll be irritated when I wake up because I won't be feeling this good.
I was so afraid that it all might be a dream and I didn't get the name of my mussuse.
It looked like a woman but it had to be some sort of pain relieving demi-deity that took pity on this knotted up mortal.
We need there scalp spa. Head massage and body! So amazing definitely worth 10 plus stars. Had Carol and Coco there awesome and so very kind. I had deep pressure and hot stone. Would highly recommend
This place is wonderful. I have gone a few times now, and every time,
I leave there, not wanting to leave. Every girl is awesome.
Very professional and clean. I recommend it to everyone all the time.
My husband and I came here for a couples massage. And 10/10 we both loved our experiences. Would hands down come back anytime !! We live out of state and wish this place was by us !! Highly recommend ! Very clean and professional.
Availability is awesome here, Aimee worked all the stress in my neck and shoulders away. Just 30 mins with her made my whole week!
10/10 experience. Great customer service. They took me and my wife as a walk-in and it was the best massage we’ve ever gotten. Try the ashiatsu, she was fantastic.
The best 60 minute massage 💆♀️ I hardly fall asleep during a massage but here I did. Not to mention amazing prices. Perfect when you live a crazy busy life, no appointment needed they take walk ins. …
Great massage and staff. Very satisfied and will come back again
Got me in super quick and last minute! Hour massage feels amazing! Will be back!
We've been coming here since 2021 and we are never disappointed. Me and my husband always look forward getting our massage here. We highly recommend this place if you want a real massage. We tried different places here in Lakeland for a couples massage and we're only coming here in Elite massage. Anna and Sunny is our favorite but everyone's great. They will ask if the pressure is okay so if you think it's too hard for you then just let them know. They're very accommodating to what type of massage you want.
Very good massage. Wired out the areas I needed with the pressure I needed. I would recommend.
Best massage hands down. Don't listen to the people that say you have to pre-pay for your massage. I have been here over 20 times and they have asked if I wanted to prepay and I always pay after the massage. …
This place is amazing! I’ve been to a lot of massage spas and this is definitely at the top of my list. The customer service and accommodations have been amazing before and during my pregnancy. The massages speak for themselves!
Dont waste your time and money here. This place is very unprofessional. First, the masseuse lady wanted the payment made first before she even provided her service. I asked for a 60 minute massage. She gave me a price of $70 and then …
Don't go!!! You have to pay for the massage before you get it and then the lady complained I didn't tip 20%. How can I tip on a service I haven't received yet? I tip based on how good the massage is. Masage was so painful and I was left …
Very sweet people. I had a very professional and excellent experience. Exactly what I needed. Much appreciated. Highly recommend.
I love Jenny, the perfect woman with strong hands and a sweet smile. Definitely coming back
Jenny was great! I decided to get a massage, called them up without any expectation and they told me I could come over right away! Definitely recommend it!
I was in severe pain for 3 days. Called and they had me come in right away. Lisa concentrated on my back issue and I was able to walk out with very little pain. Very nice, professional, and clean. Thank you so much, I get massages monthly …
Called late last night for a last-minute massage and was able to get in first thing this morning. Reviews are correct that customers need to have the right expectations going in. This isn’t the same as a day spa, I would compare it much …
I took my husband for his birthday & we got a couples massage, it was amazing!! I should’ve gotten the ladies names, but they were both phenomenal! The couples massage included a hot stone treatment which was really nice. We will definitely be back.
You always receive an excellent massage here. I always leave refreshed and relaxed. They are very flexible with you when you need to get a massage, they can work you in anytime. I highly recommend coming to Elite Massage, you will get a …
Kelly was FANTASTIC! She worked on all my areas that hurt and were unbearable. It was my 1st time but will not be my last. I will be back again!
Normally I go to Bella Vista spa or The Heights salon and spa for massage. Last week I decided to go to Elite Massage due to their cheaper rates. The massage itself is AVERAGE. The 2-star rating is for the non-massage aspects of the place. …
I just moved to the area and was looking for a place that gives great deep tissue massages. I was a little bit skeptical about this place because of the mixed reviews, but they were able to get me in for a same-day appointment, so I decided …
Sofia I'm very happy with her service. She is so professional and the massage it's super super good
Massage was awesome.. it’s our 5th time and this is our go to massage place.
Best massage I’ve ever had!!!
Due to back problems I've had to start getting massages and struggled finding a place that is convenient and has modest prices. They seem to always have someone available and are conveniently located mid Lakeland. I'm definitely going to be …
I would not go back to this place, I had a 90 minute massage and it was an absolute joke. I did not complete a health questionnaire at the beginning then she was trying to do chiropractic maneuvers instead of staying in the massage …
I have visited Elite Massage on several occasions over the past year. The staff is kind, courteous, punctual and has been exceptionally knowledgeable in their massage therapy techniques. The salon is extra clean with an ambient atmosphere …
After trying to have a relaxing time, worst decision ever. She elbowed me to the point where now it hurt. Thanks for the extra water !
In general the massage was nice. The experience was only okay and for several reasons i will not return. …
Rachel was my therapist. I received the best massage in 15 years. Excellent, deep tissue. I will be back
My first time making an appointment.
They called me twice with no voicemail within 10 minutes until my appointment . …
My boyfriend and I went here for a couple 's massage and it was amazing . The ladies were kind and professional . the place was very clean, This is the best massage we've ever had .They were very affordable. We will definitely be coming back soon.
First time there. Excellent therapeutic and relaxing massage. Haven’t felt better in months. Also, they did not ask for or push for a tip which is one thing that the last couple places did and I never went back. Tip is discretionary and shud not be demanded. Very nice, clean and professional!
Wonderful, clean, and professional place with no wait time and cheerful, warm staff. I recommend highly! …
Soooo relaxing the staff was great ! I’m trying to make this an every two weeks thing 100/10 recommend
it was a hole new experience. I loved it Ginny was awesome. I recomend 100% so nice people too.
Carol is very good at her job.
Very professional.
I had the most professional deep tissue massage in my life. I have a bad lower back and knots near my shoulder blades. Carol, my masseuse, walked on my back superbly and gave me an outstanding deep tissue massage. The spa is very clean and well organized. I highly recommend Elite Massage Spa and Therapy to everyone. I will be back.
I have experienced on several occasions with Nancy at Elite Spa. And over time the areas that she has concentrated on have significantly improved. I feel the results are totally contributed to her knowledge and past experiences of knowing …
Great massage with Anna! The facility was clean, welcoming, and they had excellent customer service. This was a reputable massage studio, and I received an excellent massage. I will return.
Worst massage ever
Went in for couples massage. Both ladies talked (in the native language) …
Did a couples massage and it was wonderful! Minus my husband snoring lol Cheenah and Anna did a fantastic job! We will be back, super clean and inviting!
It was not relax at all , I had a schedule couple massage appt at 9:30 and it didn’t start until 9:50 or so then kept getting interrupted and the massage was rough it was just not a great experience then she made me tip her and try to force me to tip an extra $10 when it wasn’t a great experience never will I come back
Worst place ever! I scheduled an appointment 4 days in advance for massages only for them to not take us when we showed up. They didn't even called us yo let us know not to come. Very unprofessional and worst place to visit. I wish I could give a zero!
Amazing! Professional and very clean
Absolutely amazing experience, the young lady I had was extremely gentle but tough enough to get deep in my tissue, they understood I was pregnant and continuously asked if I was okay and comfortable. I would highly recommend this place!!
I called to see if I needed an appointment and was told no, that I could just come in and I made arrangements to do so about 20 minutes later. I got here 19 minutes later (I know becsuse I checked the call time) and I was told that I took too long and that it would be an hour wait. I wasted 40 minutes for nothing. HORRIBLE SERVICE.
Me and my fiancé have been coming to this awesome place for 6 months now and every time it is the most relaxing experience!! Best spot around town with the best prices! You can take my word for it, or just try them out yourself!
Angela is highly recommended, she did a wonderful full body massage for me, she has magical elbows, really ironed me out. Very professional, a lovely young lady!
I truly love this place. Went to massage envy one time and was so disappointed I went right down the street to this place and got a real massage. I definitely will never go anywhere else
Wasn't all that good. It was more like a body rub with a hot stone treatment then a massage.
The place was hot and not very comfortable
Wonderful experience with group of my family. Highly recommend to people who are traveling. And, they were super friendly& the price is very good compare to others around there.
Excellent massage. Very professional and clean facility. Great rates.
Sammie was amazing! She really helped my neck pain, thank you!
Had mommy and daughter massages and they did amazing !!! Very pleased and will be going back
Staff are really nice and friendly. I am from England and to relax and have a good massage was needed!
Therapist did great work.
Pretty good it was a very deep tissue massage was actually alittle sore the next day.
Nice massage place with very good prices. Also they are open in the evening, which was convenient.
I will definitely recommend Elite to anyone who is looking for massage .I had an amazing experience.
Thanks Elite , nice work.
English doesn't seem to be their first language but the massage was clinical and on point. Good prices, no wait, and awesome hours!!
Best massage I have ever had . Ask for carol to do your massage
Carol is the best I ever had.
I great place to get a massage!!! I really love it here.
Worked me in late on a Monday. Very professional therapist
Fantastic couples massage! Clean atmosphere. We'll be back!
Always professional and very accommodating. Would recommend to any one
Amazing! Found this place on Groupon and it's definitely the best place I've found in lakeland by far.
I had good experience here , great work and customer service.
Great full body and professional massage
very relaxing
I paid for a foot massage but got a foot rub. Not the experience I was expecting.
Great massage every time!! Thank you!
Decent massage. Maybe not the one you want though...
Excellent and very professional
I’ve been to many massage places but this particular one is amazing and they take their time make sure that the customer is comfortable and satisfied. I think her name is Jenny was the person work on me 2 times already, she was great. I highly recommended to everyone to come check them out.
Carol is a good, strong massage therapist. Walking on your back is good for spreading the force out over a wider area. …
Hello, Dean.Thanks for the 5 stars! We appreciate your support and look forward to seeing you again soon!
Hey Nicole. Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
We hope to see you again soon at Elite Massage. Until then, take care!
Hey,Kimberly, we’re grateful for your 5-star review! Your support means a lot to us. Hope to serve you again soon!
Thanks a bunch for your kind words, Dama. It's reviews like this that make us at Elite Massage excited to come into work every day.
We're thrilled that you enjoyed your visit. Thank you for the positive feedback. Looking forward to serving you again!
Hello, Ashley.Thanks for the 5 stars! We appreciate your support and look forward to seeing you again soon!
We're thrilled to know you had a positive experience with us. Your feedback means a lot. See you again soon!
Thank you for your visit, our store will continue to improve and upgrade our services, and we look forward to your visit again!
Thank you so much for your review of Elite Massage! We truly appreciate the feedback and hope to hear from you again.
Hey Tulsi, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.