Casey clipped the nails (which is a huge feat bc she pulls away) and groomed my American Bully, and did an incredible job. Other groomers wouldn't take her bc of her breed. They welcomed us with open arms. She has never smelled so good.Thank you. Highly recommend!
First time to this pet salon and we will definitely be back! They handled our little chihuahua so well. The entire staff was very friendly and welcoming. He’s usually very anxious but they were so gentle and gave him the best cut we’ve ever had. They also added a cute little bow tie to come home with, we are so happy!
Happy Tails did a fantastic job on our dog Colby. He is anxious and difficult to groom around his face. They were so good with him. He looks so well groomed thanks to this wonderful team.
Heather at the front desk is very nice, Alex who cut the dogs was also super nice and did a great job! Like the fact they dont put dogs in cages, will return next year when back in town!!
Everyone is so nice & care so much. I have been trying to find a groomer for years that could ease my pup’s anxiety about getting her nails clipped (she’s 50 lbs too). She was sent home with an adorable bandana, her nails clipped perfectly, and smelling great. They did an amazing job, kept me updated, & eased my worry. I’m so happy to have found the perfect place!
Michelle and her groomers are fabulous. We always felt like we were the most special customer. They are accommodating caring and pets are welcome tooo😜. No seriously they are so wonderful that my baby enjoys being there and would stay all day if I let her. The facility is spotless I highly recommend Happy Tails …
Very good grooming shop for pets! Staff are friendly and seem to treat the pets well. My small dog always looks great after his groom. I used to own a large boarding/grooming/daycare facility, so I'm pretty picky.
I LOVE Happy Tails Pet Salon, but more importantly my cats love it, too! The staff is both personable and professional. We are always immediately greeted by a caring staff member. Services needed are done quickly, yet thoroughly, and gently with caring hands and hearts.
They are so great with my dog. She has a lot of separation anxiety but loves coming here to be pampered. Everyone that works here is amazing and as helpful as could be. It does get very busy so try to make appointments in advance. I wouldn't try to walk in unless it's the middle of summer, and even then I'd call first.
I’m so happy I was referred to Happy Tails. Our Louie had such a bad experience at another salon that I was extremely nervous. He had a great time & looks fantastic. The staff was so kind & informed me of everything they needed to do. Louie will be a customer for life.
Been taking my Lewy there for 4 years. They cut his nails. The girls are wonderful w him. He loves 'his girlfriends". Update have a add puppy And they are just so wonderful!
Oliver has been going to Happy Tails for many years. They know we like a “winter” cut and a “summer” cut but they have also been extremely helpful when he had problems standing from rheumatoid arthritis. A great group of professionals who love their pups!
Both our pups love going to the Salon they are actually excited when they get there! Very professional staff and very kind to our dogs and they do an excellent job!
Keep up the great work.
Bill Caputo
My poodle, Pumpkin, loves Michelle! When we get ready to drive to the groomer, the dogs goes bizerk with excitement! MIchelle is dedicated, and takes really good care of the dog. She loves what she does, and the animals know it. Animals have an intuitive sense of people. They can tell when to trust and when to fear.
Our dog gets the best cuts and looks awesome everytime he comes home. He loves being groomed there. I recommend Happy Tails Pet Salon for your pet. I have followed Michelle, and am so happy I did!
We have taken our two rescue boys there for several years and thought service was what you would expect. During our last, and I mean last, visit one boy was apparently cut on the corner of his ear and came home with what looked like caked oatmeal on his ear. A call to the business resulted in zero information as to what happened. "I will check on Monday and let you know what happened" "The covering should fall off in a couple of days".. Two weeks later and no call and now the "oatmeal coating" is beginning to flake off. In my opinion I am VERY disappointed with this service. Very sad follow-up.
1st appointment cancelled due to a sick child. Totally understandable. 2nd appointment cancelled due to a sick child. Ok. I get it. 3rd appointment in 8 weeks....arrived 10 minutes before appointment time to be told the groomer no longer works there and I no longer have an appointment. Not excepting new clients until May. It's March. No thank you. Would not recommend this place. Extremely upset. Was told they tried to call me. Hmmm. No calls missed from them.
We had a bad experience but even worse is how the owner Michelle handled things. I will never go back there! I hope my dog will not have trauma when getting groomed in the future.
Was a client for a while , it’s upsetting they were not willing to keep me as a client due to her groomer been fired.
I was a great client and owner told me she was already booked and was not taking nobody at this time .
Not friendly . Not wanting my service and just like that hung up.
Ohh told me to call back in a few months.
Ooookkkayy , no thank you
What a great experience we had (first time here). The staff was friendly and they did a fantastic job on our little ones. We will definitely be coming here from now on !!!
Amazing. fast, easy, cheap, and amazing work
Took my border collie for the first time and was more than pleased with the outcome. Knowledgeable and kind staff. Will recommend to all dog owners.
The grooming performed by Jaz on my Yorkie Jack was just what I wanted. He looks awesome each and every time Jaz grooms him. I highly recommend Happy Tails and Jaz for Yorkies😃🐕🐶 …
They are the best, Michelle takes care of my Maxima, no complaints, she does the best, cuts her great for toyvpoodle!
Awesome service. Our girls love them!
Most uneven cut ever. Owner Michelle so rude and defensive. Obviously doesn't understand proper customer service. Plenty of other places with better reputation.
I took my newfoundland there, the staff is very friendly and knowledgable!! Thanks Michelle we will definitely be bringing our Koda back!! :)
We love the care they show McLovin. They even deliver on every crazy haircut I request for him! Totally recommend.
They are great. You need to schedule early because they are very busy.
I have brought all of my dogs to Michelle, she treat them as I would treat them
Excellent service. My puppies love going there. Reasonable prices. Highly recommend.
Mr. Freddie Barker loves Ms. Michelle
I waited a month for an appointment and just got a call today to reschedule to wait another 2 weeks?? You should be embarrassed.
Jazz did a wonderful job, my Dog has never looked better!
I have been going to them for almost two years! They are the only ones I trust with my pomapoo.
Amazing. fast, easy, cheap, and amazing work
Rhett came home feeling and looking amazing
Way over priced and the phone staff is rude