Pretty good 👍 great employees. It's very helpful I go get crickets for our Igor every other day. They have got to know me up there on a regular basis …
This PetSmart stands out from the others. The store is always clean and I have had great service. My dogs always get staff members greeting them with a smile. They did an excellent job grooming my dogs and gave me detailed feedback. The …
Took my Daisy there for her first grooming appointment! I was so nervous she is a year old and not good on a leash .She is a big girl and very energetic. The staff did a great job and it was a great experience! Thank you
Congrats on defining and making fish hell in a living space. What entrepreneurship this establishment showed
Had to get my dog's nails trimmed while in Florida. Staff called the shelter in NC to verify date of rabies vaccination, which is a good requirement.
Staff was very courteous and gentle with Emma.
We love PetSmart! This one is always clean and orderly, with an amazing team of dedicated staff who are friendly and helpful. …
I took my daughter here to purchase items for her turtle habitat. Rylie (I believe) was amazing! She was super knowledgeable and helpful. She made sure we had everything we needed without trying to oversell us. We will definitely be back for future supplies!
I took my dog in for the first time. It was his birthday and the staff was absolutely awesome!
The store is clean, well-stocked and we shop there quite often but I give it only 2 stars. The reason is that every time we go there, the guinea pigs have almost no fresh hay in their cages. Those two little ones had couple pieces of old …
I will have to say this location is beautiful, smaller of the few in the area but nice location and decent amount of items
Thanks Daniella for helping us choose our new hamster 🐹 today! …
Brittany in grooming is the best! She groomed my mini schnauzer yesterday. So happy with how great he looks, you can tell he feels so much better too! He’s so happy. She was very patient with him, he’s not the easiest boy at the groomers …
My fur baby gets her nails clipped, hair trimmed and ears cleaned every month and I never worry about the groomers mis-treating her. Went in early Saturday morning, store wasn’t even open yet, and the attention they gave my baby was …
Sooo, I have fell in love with this dog food. We had our Shih Tzu on her respective Royal Canine dog food for many years. She had a very bad vomit issue for majority of her life and we never thought to check her food because the vet always …
Stopped in to purchase a new harness for my niece. Jaylen was a HUGE help. Not only did he walk us ver to the harness aisle…. he took his time to help Mia and myself. Jaylen took his time and helped “try on” the new harness. This would not …
Great PetSmart. Always has the supplies I need and the wait for the cash register is pretty short. Only issue I ran into was trying to return a heat lamp for my snake, it burnt out on the first power on (not their fault) and they didn't fully believe me but eventually they allowed the return. It just took a bit
I brought my dog here Saturday morning, he is medium size and 10 years old with arthritis is both hind legs. Despite asking the groomer to be cautious of his back legs and please do not make him jump from high elevated tables my dog was …
Ive bought that dog cone collar for almost $30. Mounting connections didn’t live over two days. $30 waste of money
Hi, everybody.I think that this place is great.I take my dog's hair sometimes and they get Very well I don't take my dogs to grooming because Myself.So I don't have anything to say about that but I think that Petsmart is really good about …
I have given this place a couple of chances but every single time I come here it’s a bad experience because the people are so rude. The lady at the register is not very friendly always smart comments and said one time “you know you could …
I got my dog after booking a full hair cut, and he still had hair hanging over his eye. When we got home my husband had to trim him up himself!
This place is great to shop for your pet. Also, this sign is funny. I think they mean inclement.
TELL ME THESE AREN’T THE CUTEST ANIMALS YOU’VE EVER SEEN OMG. RODENT SUPREMACY!!
Had a bad experience with the grooming staff, Rachel B and the manager. They did want to attend and take in our dog due to saying he didn't have proper vaccinations when in reality he did have all the required ones. We adopted him from …
Connie dose a fantastic job with grooming my babies every time🐶🐶 …
I go out of my way to this petsmart over closer ones because the staff seems more knowledgeable in products they carry. It's also very well stocked and clean. The fish tanks are always clean and healthy reptiles. I get the wild bird food a lot, and they have a great selection, and it doesn't seem like an afterthought.
The dog really likes to go to PetSmart. So many smells and other people and their pet friends. The people in the pet spa are great (they do his nails since he won't let us....) They take really good care of the dog.
Excellent customer service. Very nice people!Come right up and ask you if they can help.
Staff is very polite and friendly. Great location!
Just got a puppy (🫣) and got a quick baptism into the prices of things, food, toys etc. I DID learn that if you find an item you want online, PetSmart will honor that in the store! A 4 pack of chew bones was $14.99 in store but $7.99 …
Always a great experience. I used the curbside pick-up recently and really liked it. It's a great option if you are driving home and don't want to stop. They brought my items out quickly and it saved me so much time.
I drove up to an empty parking lot. I said to my husband “lets go drop some mula”
The store was clean and appealing. I asked for help twice and was pointed in a …
Nice store but really needs to improve care of live animals. The betta fish especially had it rough. Some of the cups were thick with filth, fish clinging to life. The regular fish were not much better shape. Several fish diseased and …
I bring my 2 Yorkie there. They have groomers that do excellent jobs and others that seemed to rush the cut and it does not look up to par. I do like the cuts and they usually are good at calling me within 3 hours to pick them up which I …
Wonderful staff, very informative.
Clean, great selection always. I adopted my last cat from here too!
Ordered online. It ended up being split between 2 stores without notification. Spoke with the "manager" who was a short young woman with an attitude. Her solution was to state that I didn't order $70 of food, where is my receipt, and once …
Way way too many options for me to decide which is a good thing I guess. First place I've seen actually stocked with cat food in the last few months although they were missing certain brands multi packs so I did have to go with a lot of …
Very professional very courteous did a wonderful job with my mom's dog
Clean and there were plenty of people on the floor helping out customers. They just got a shipment in because there were plenty of box to unpack but they did there best keeping them out of main traffic areas. The only reason for 4 stars …
Worst experience at this location with Rachel B and team. They mistreated my puppy. My pup is nervous and they are supposed to be experts and trained to deal with a nervous pup in the cut and bath. They left it all badly cut hair. …
Items not stocked properly. Clearance items selected according to Jordan the manager were actually not clearance but even he could not find where the selected were supposedly stocked on the shelves. As a result still wouldn't honor …
PetSmart: Nice store, location, clean, helpful staff. The only problem is the business that holds shot clinics in the store: …
Acquired a leopard gecko with a 40-gallon reptile, awesome deal at our go-to pet store
Just when you think this store can't sink to new lows... it does. Store is in a perfect location. Clean plaza. Decent parking. Right next to a gym and some feng shui grocery thing. Easy to get to. Close to other stores. What possibly could …
Online order placed for pickup was quick and simple. Order ready in less than an hour. Pickup took less than 10 minutes. Staff is always friendly and helpful.
I made an appointment at this location to take my cat in to be groomed with Connie, only to be called less than an hour before my appointment time to be told I would have to reschedule for next week because they were so far behind. Obviously they don’t know how to manage their time correctly and now they lost a new customer.
Lorena is the best. My Lucy loves her. All the staff are kind and professional. It's a safe place to leave your pet.
Always a great experience there and very clean!
I took my cat Suki to PetSmart for a grooming appointment and I left extremely happy & impressed! I highly recommend PetSmart services, they made the process extremely accommodating and I felt super informed from my cats behavior to the …
The grooming team is AWESOME!! They let me know exactly what my puppy needed and made sure she had it done and i love it, awesome job ladies. Keep up the great work!
This location always has our cat food in stock and the store is clean. I just wish there was a store closer to Wimauma/Sun City Center with a Banfield. The drive to these locations is bad.
Relatively good selection of fish. Not an extensive one though. Good for beginner aquarists. They have a little bit of everything. You can even get your pet groomed here. Birds, cats, dogs, fish, rodents, reptiles are all covered in some respect. Good place to get essentials and food.
First time in this place and with many nerves, but I must say that the girls are incredible, they made me feel comfortable, Kayla was the one who took care of my puppy, she did an extraordinary job, I was very pleased with the result. I recommend it!!!!
Brand new location. Helpful and attentive staff. On most things the prices are fair and on par with amazon/walmart. We did, however, find a few items that were less (and a very few that were much less) online. Good selection of birds, …
They have the best dog groomer (Connie) and the best dog trainer (okay, Shawn actually trains the dog's human) around. The staff is usually very helpful and I don't recall ever having a problem at this store!
Very friendly and helpful staff however only two stars because when purchasing some fish I observed multiple dead ones floating in two different tanks and stuck in filters - the associate was unimpressed and said oh yeah I need to clean …
Great service! In fact we have taken a few sick fish there to be seen and all of the staff were very attentive and very happy to help! They all knew what they were talking about and helped our fish!
We had a wonderful experience with Connie and the entire grooming staff. We have an extremely nervous pup; which makes it difficult to get him groomed. I took him somewhere else in the past and he came home violently ill. I called Petsmart …
I used to love to take my dog bear for grooming but a red head was really mean to me about my dog she’s on the older side but super sweet but she told I should take my business somewhere else since she was too old??? And she yelled at me infront of a bunch of customers
Good selection of treats for both the cat and 2 dogs. Fun to bring daughter in to see all the animals. Super cute cats and kittens up for adoption.
I thought it was a really good pet store so I went there the first time got 3 mollys all of them died of tail rot... went there 3 months after that because I thought it would have been fixed by then nope got a beautiful guppy the same thing …
Service is pretty standard here, which is never a bad thing.
I did notice the price of the dog food I always purchase went up by roughly $15-$20 for the same portion, feels a little inflated..
Brady went in today for a bath/nail clip/nail grind. Rachel B did a phenomenal job and it is evident that she is very much a pet lover. Her demeanor is gentle, calm and caring . Brady was in good hands. Hoping she will be there the next time I bring him in.
Received alot of assistance from salesperson. Surprised that the item that I wanted to purchase was more expensive in store than online. However, I was able to purchase item at the lower purchase price using their "match price." Very happy!
I had gone through so many leashes, harnesses and a gentle leader trying to find a product that would help me maintain control over my 70+lb husky doggo. Every single walk was a disaster where I feared either hurting myself or losing him …
Always clean definitely a quick checkout experience but for the last to visit statement out of stock of 2 essential items I need for my cat. Other than that this is a great location.
My complaint and rating is for the grooming department. I had an appointment for my 3 year old Siberian Husky that started at 2:30. In which I dropped him off at 2:20. …
A very nice new store, better than running to Brandon. The only reason it is a four star is that they do not sell prescription foods. You'll still have to go to Brandon for that.
Brittany did such a great job with my pup! He looked good and came out so happy!
Great selection. Friendly staff. Clean store. Just have to dig a little bit to find out if I'm getting the best price.
The grooming staff was nice and friendly. They took care of my dog he left feeling relaxed not stressed like in some other places
Very knowledgeable and helpful staff especially when you are doing doordash shopping for other people. Everything is very clean and everyone is very friendly! I would recommend this PetSmart if you are close by!
CAUTION! They sell sick animals here. I bought a baby bearded dragon here because my 6 year old dragon got loose and ran away. Just in 2 and half weeks the dragon died. This store will not exchange the animal or credit your account. No …
It took a while to find an associate to help me with the fish department. However when they came, they acknowledged and apologized for my wait. That was followed with great service. All i can ask for
This place is horrible and I will never go back again. Bought an item with a five dolloar off coupon, went to "exchange" it and was made to pay full price. After trying to tell the clerk, sean, he was not being given the discount on my new …
Quick pick up of cat supplies. The online ordering system works. Associates are friendly, thorough and quick.
Cheers
Love the staff! The store is always clean & well equipped!
Went in to buy a fish, staff was knowledgeable and very helpful. Store is neat and clean, I will be shopping here again.
The people were nice, but my new kitten needs a trip to the vet because she has a sneeze and runny nose. ☹️
On store prices are better than online ones.
Loved the grooming dept... very helpful & very good job done on my 2 shi tzu's, and a nail clipping for my seriously nervous (& sometimes bitey) dachshund. Great job!
Amazing service, very friendly with good humor. Would definitely recommend it for your pet supplies.
I’ve gone to PetSmart stores for as long as I can remember, and they have just about everything… that is for cats and dogs. The employees are not at fault, but stores sell items that are unsafe for small animals like cages, cotton toys, etc.
The store is too small. They have a third of what the larger stores carry. I always have to go to Brandon or Lakeland for my dog food.
My Pembroke Welsh Corgi pups aways feels like a celebrity there. The staff love him and his brother when they visit.
Great place! I was greeted by the front door greeter, the cashier, and the grooming center when I came in for my training session. Very friendly and very helpful.
Awesome with my Dogs. Even 12yo lab that had a health issue and could not have a leash on - the groomer made it work. All dogs love these girls at this groomer!
This particular petsmart is lacking in reptile supplies so I have to commute to other stores. They have some but not what I need. Otherwise, the employees are nice, and what they do have is good
Store is nice and associates are friendly and helpful, grooming services are convenient and associates do a good job although prices are expensive
We come here for dog grooming and all pet supplies. Everyone we encounter is informative and helpful. The store is kept clean and well stocked.
This place always, without fail, has crickets in stock. If I don't feel like calling around to see which place has them, I just head here!
This store was clean n had very friendly staff. It seemed well stocked with lots of different brands and choices to chose from within the brands offered.
Special plans are available that give money off for grooming.
Always get great service at Pet Smart. The lady at the fish area was very knowledgeable and helpful.
Went for a rabbit cage and cashier was very helpful
The staff is very friendly, I ran into a problem with a aquarium filter I purchased, I called and got replacement parts the same day. Thank you for standing behind your products!
Thank you Fallon, for helping us find and assemble the inflatable neck donut! It has been a life saver thank you so much for your help.
Its petsmart. Nothing special. Had some cheap fish not make the trip home, but I don't blame them. They were cheap fish. Lol. Nice folks.
Their discrimination against pit bulls plus their support for vick are disgusting. Now lets add discrimination against any other breed that isnt a fluffy golden retriever. No thanks
Great customer service ! After going to the one on dale Mabry I decided to come to this one and there is not way to compare how good the customer service is in this location !
Great service, friendly, helpful staff.
Nice store. Pricey, but comfortable. And if course you can bring your dog/pets I believe...
Love this location. We go out of our way to shop there.
Anastasia was my dog chase groomer. She was awesome and gave chase a great makeover.
Nice, clean, bright, store with PLENTY of options and varieties for whatever pet items you may need.
My cat loves Connie and always comes home happy. Grooming service at this location is excellent.
We went to this store right after they opened. It was bigger than expected and the staff were really friendly and helpful.
One register open..lines were back to the harness section. Waaaay over priced. Your better off going to Walmart or ordering off of Amazon!
Gas all my dogs needs.. Great selection of Food for all price ranges. Plus it's nice that dogs are welcome in the store!
The employees are awesome. Exceptional customer service every visit.
Great service and the had everything I needed. Store is very clean and neat
Great service and fast. Price is very good too. Thanks
Was looking for food for my 13-year-old toy poodle to help her gain weight salesperson seemed very informative and helped me choose what I needed.
Horrible experience with Jared, not professional and really bad job overall.
(Groomer)
The staff here is always great. Have a huge selection of great products.
They are very good with the pets. Good selection of food, snacks and toys. Would recommend.
Staff is friendly, accommodating, helpful and knowledgeable. Store is clean and welcoming.
Clean store and friendly staff, just very limited fish available to purchase.
I went in right before closing. Employees were super helpful and pleasent even though I couldn't find the item I was looking for.
Thanks!
Was able to get most of the supplies my pets needed. Clean, nice store
Manager is extremely rude and completely unprofessional when it comes to dealing with a customer, definitely need better management training or just a better manager.
Always a pleasant place to shop for my 2 large puppies. Friendly faces and very helpful.
Awesome staff they were very helpful when I went to buy my fish
Got such a great service at this spot ,staff that took care of me , my hat to them ,and they save me money too .
Me and my dogs love this place
I like this place and my dog loves it. That's all.
Good people with a good atmosphere. My goto place for pet supplies and food
Very helpful educated staff. Always fully stocked.
Always take my pets here for grooming. Staff is excellent, easy to make appointments and great coupons!
Bought a Thunder Shirt and thought it would fit my girl. Guess I was wrong, but exchange was easy.
Clean , variety of foods for dogs, cats etc. Very friendly & helpful employees
Always a great place to get my lab puppy everything she needs.
Clean store and helpful staff. Well stocked.
Rachel in grooming department is exceptional. Bentley is always perfect.
Great staff! The people there are always helpful and nice.
Good selection of pet toys
Staff is very helpful we are buying feeder fish for our Oscar thank you PetSmart
Very happy with my dogs groom. Lorena did a fantastic job 👏 …
I love buying crickets and worms here. They could figure out how to speed up check out processes, though
Over all good place, some employees could use a little more training tho
Products are way overpriced but the grooming services were great!!
Awesome pet store. I ALWAYS have great results when I visit any PetSmart location
Always helpful staff, great prices on reptile dog and cat supplies
Bought tropical fish, the salesperson was knowledgeable and personable. Good experience.
Regular location to buy dog and cat food. Very friendly staff and helpful with pet food questions
Thank you Jorge for helping me out and recommending a great product for my guinea pigs!
Regular visitor. Fantastic service. Loyal to price match program.
Great store always stocked up friendly staff
Organized and clean. Well stocked and easy locate product.
They have everything I need for my Angel. Great products at fair prices.
Staff friendly and groomer did great with my pup.
Curbside pick up was quick and easy & customer service was great!
Staff is cool and place is really clean but no hamsters
Nice store but they don't carry the brand I use.
Most helpful aquarium dept. I've been to, Thank you all
Always spend more than I should
Nice selection of small animal treats. Found a great hut for my Chins
Took my dog to be groomed. They did a great job.
Employment are friendly, polite and helpful.
Remember they price match with Chewy's, don't forget to show them on your phone.
Good store with lesser selection of fishes.
Awesome place for pet grooming.
The staff is very nice and the store is clean!
Groomers always good to my Zoe,
Always get my pet supplies here and dog groomed here as well!
Didn't have what I needed experience was nice
This is one of the nicer PetSmart I have visited and great customer service.
I have a specific Royal puppy was legitimately a royal puppy and a need specific items that I can't find it PetSmart
Sometimes the service is meh, and other times it's great!
Friendly team members. They really care about your pets like they were their own.
Always very helpful in finding things for my birds and my dog.
Always friend and willing to go extra mile to help you find what you are looking got
Great store. Very helpful.
Everything you could need for your fury family member with a friendly and helpful staff.
only pet store that carries the food my picky eater likes.
Shelves were very empty... Not a variety of dog shampoo's
The guy with the mustache and tatoos on his right forearm at the register is a real one 💯 💯 💯 …
Given the brush off when I called about pet adoption. Escalated to corporate.
Great staff, dog trainer is awesome
Awesome store!! My bully loves it here.
Had our dog groomed, very happy with the job
They take good care of our dog, Guinness
Always greeting us with a smile and kindness.
Lack of selection. Employees are not very knowledgeable or helpful.
Dog grooming service here is top notch.
Always have a great experience at my local petsmart.
I love the service my fur baby gets.
Nice store,helpful staff.
Friendly and clean, I couldn't ask for much more.
Best PetSmart around! Lithia Pincrest Rd! Knowledgeable staff!
Good Product Assortment, Great Staff!
Store is clean and the people are nice
PetSmart always does a great job; quickly!
It word be really great if someone would actually answer the phone
Always take fantastic care of my little baby!
Clean store. Friendly staff. Perfect fast errand.
My dog had surgery and I needed a lot of supplies. PetSmart had everything I needed.
FYI, this is a new store, they do not open until February 17th.
Cant be bothered to do their job.
Great staff. Super friendly
People working there friendly place and clean prices average
It's a pet store, they have fish, all kind of pet supplies and they do pet grooming as well
Everybody is very helpful and very clean store
Great products at reasonable prices.
They are always out of the light bulb my wife needs.
Great place to purchase your pet supplies!
Great selection and customer service.
Always super helpful staff!
Internet order, didn't have to wait.
Our pups love shopping here.
Great staff, selection and service.
They skinned my dog and hurt him real bad
Good job on grooming my pom.
I rescued a kitten. Great experience.
Outstanding associates - very helpful 🏆 …
Large and had lots of variety. What more can you ask for
Items are easy to find and nice store
Best place for fish and plants and kittens.
It was clean and we'll stocked.
Their grooming team is awesome!
My go to store for all my cat needs.
This is one of the nicer petsmarts I have been to.
Wish it had better promos,
Best groomers in the area
Good selection of dog food
Very knowledgeable very friendly
Need a bigger saltwater selection
The staff was very helpful.
Always spending money on my fur babies.
People are very helpful there
Good place to by fish and supplies
Will this store have a Banfield?
Got what I wanted...with help
Training classes excellent.
It was a good visit to PetSmart....
My goto for all my pets needs
Great place for pet supplys
Everything youneed for your pet
Staff was very helpful...
Everything my puppy needs
Hi, please do not hesitate to reach out if you have any questions for us! Thanks for rating us so highly!