Very professional. I like how they reach out to me to make sure everything is going smooth on my end.
The customer service that Rozie has provided is bar none one of the best I've experienced by any company in general. The quick insurance quotes, excellent prices and continued commitment to provide timely service when needed has been a blessing! I'm extremely grateful to have found Rozie and Great Florida Insurance!
You are not valued here as a person, just a number. Whenever I called to speak to Rozie, her receptionist always told me I needed to email her; It was impossible to get her on the phone. When I finally did talk to her to set up insurance I had to follow up a couple of times before she got it actually processed. Same experience when I renewed. When I sold my home and canceled my policies I had to again follow up with her three times over 2 months to actually get my refund checks. She put the blame on the insurance companies when it's evident by my past experience it was her fault. Need to hire more staff to keep up with your demand if you're that "busy". Would not do business here again.
I've had quotes from Insurance Agents that were totally geared to the Agent making money. When I met Rozie and she went to work for me for "Home Owners" Insurance, she was not only quick in doing so, she gave me the best and lowest quote that would meet my needs, no other Agent has ever done this for me. I've since recommended Rozie to those needing insurance, and to real estate Agents as well, she has never let anyone down, she treats you right, actually has your best interest in mind. You can't go wrong having Rozie as your Insurance Agent. I recommend Rozie any chance I get, she deserves a 5 star rating. Call her, let her supply your Insurance needs, you won't go wrong, she'll treat you right.
Rozie is a delight to deal with, makes me very comfortable on the phone. Everyone that I’ve dealt with is very professional.
Rozie has proven over and over again that I can totally rely on her advice, suggestions and guidance. I never have to question any choices about coverage, price or selection. She has a pleasant, patient way of communicating, which works so well for me. I feel very lucky to have her. Thanks rozie!!
Rozie takes great care of her clients. She is very well versed and prompt to respond to our needs.
i just want to say how much i enjoy rozie arrinton, (great florida insurance). as she is very knowledgeable of the insurance industry , and works very hard to find the right policies to fit her clients individual needs! she has outstanding customer service skills, and when you are talking with her, it is like speaking with a great friend, and not as a client. i have, and will continue to refer everyone i can to her and to her agency. thank you rozie.
friendly and professional, Rosie was great and easy to work with, found us great coverage, I highly recommend.
Great service from Tina and Josh. I totally recommend
Calling and talking to Rosie she answered all her questions she was very helpful and helped us through it all thank you
This girl is the Best in insurance! Totally understands your needs, finds the best prices!You will be pleased with her work! 5 Stars, 10 if offered!
Great customer service, very knowledgeable, friendly, efficient. It was a great experience working with Joshua and Tina, very happy 😊 …
Great service Tina was nice and helpful
You can’t do any better than Rozie. She found us mobile home insurance when no one else could and at at reasonable price
Represents recognized reliable companies. Very professional, so easy and courteous. Accommodating to individual needs.
Highly recommend.
So glad I found you agency.
I was impressed with Rozie's quick responses to and patience with my questions. Rozie provided me with a policy that makes sense for me and I understand what I purchased.
To the gentlemen that wrote not a good company, I do apologize you feel that way, I can't win them all. I don't make the rates and guidelines to companies; I wish I could. If I didn't get back to you in a timely manner, I apologize for that as well, I try my best but from time to time I slip. Sorry again!!!
Rozie is such a pleasure to deal with and very knowledgeable about insurance. I would highly recommend her for your insurance needs!
Rozie consistently gets me competitive rates, and goes above and beyond to answer my questions and help me better understand my coverages and options!
Really good rates and excellent service by Alex. Good job 👍🏽 …
Was very helpful knowledgeable n i will definitely use them avain n again n recommend them to every1
Great rates and even better service ! Thank you!
Excellent place very helpful !!!!
Not a good insurance company 👎🏼 …
Very professional attention, good treatment and they help us, thank you for being so attentive.
Great expiration! Rozie is so nice!
Dear Victoria Magliaro,
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