Paige Dilione

3 months ago

Mark and his supervisor were very polite to me and respectful of my property. Mark replaced my kitchen faucet. Thank you for a job well done!

Nancy Stoll

Edited 3 months ago

Mark and Brian spent 2 days here to replace the emergency stops under all the sinks. They also work hard working on our tankless hot water heater because we were not getting hot water. After much time and energy spent h. ere, it was determined that they had to replace the tankless hot water heater. It was under warrantee. They were very polite and cooperative. We were very satisfied.

Daniel Espinosa

Edited 4 months ago

Replaced the rotten cast iron drain pipes under the bathroom. Rodrigo and David dug down to the foundation and dug out the soil under the bathroom. Removed all the bad plumbing and replaced it with PVC pipe using code approved methods. Removed the toilet reinstalled it with all the proper parts, seating it to the floor with a solid fit. Properly re-connecting all the PVC pipes with clean out and after testing finished. Replacing all the soil removed from this project, it was leveled and removing all the debris and old bad plumbing. Your team Rodgrigo and David worked together like a smooth military operation, very impressive. They answered all my questions I had with a great attitude. All done in one day.

Patricia Yandle

a month ago

Colin was so polite and cheerful even at 6 pm after a long day. He examined my water heater and listened to my concerns. He identified my issues including gas leak. Colin cheerfully completed the repairs in no time at all at a reasonable price. Thanks Colin

Ricardo Rosario

2 months ago

Julio the plumber who was assigned it to come was completely professional, he heard me explaining about the issue in my washer draining pipes outside and what it was happening and he un cluttered the pipes wait that I tested the washer on …

Pam Deane

3 months ago

I called in for a dripping tub faucet and loose sink handle. It took this plumber of 26 years almost an hour to find the water shut off valve outside my condo. That is after I went out and showed him where it was. He then tried to charge me …

Robyn Amaral

10 months ago

I had a fantastic experience with Benjamin Plumbing when Willy installed a new water heater in my home in Sarasota. From start to finish, the service was professional, efficient, and affordable. Willie was punctual, courteous, and took the …

Deborah Millin

a month ago

Very knowledgeable and honest. Colin is a super nice guy who explains everything and is super fast at diagnosing issues. Can’t say enough good things about him!

Eva Line

3 months ago

Mark is very professional, nice and friendly. He did a very good job with the waterheater , he fixed the problem in a short time. I would recommend him to my friends and relatives. Thank you Mark!

Mark Lauer

a month ago

Collin took care of slow running faucets in our master bathroom. He did the work for a very reasonable price and really took the time to explain the problem. Couldn’t be happier with the service

Cindy Lee

a month ago

Julio was extremely professional, explained the problem and the solution, and handled it all efficiently and expeditiously. On top of all of that, he was extremely pleasant and we would highly recommend him.

Andrew Parker

4 months ago

My first plumber snaked my line, couldn't fix it, so no charge. Benjamin Franklin Plumbing snaked the line and couldn't fix it either. But they still charged me. Half price, but I still got charged. At least they helped me in the park …

Jonathan B.

Edited a year ago

Very helpful! When we called around for a plumber they were the only ones to send help out. We are looking forward to having a membership with them for their best service! Demetrick Smith came out and helped us with the new home problems. …

Nancy Kane

a year ago

Demetrick was my Plummer, he was professional and pleasant to have in my home. Very impressed with his knowledge and experience.

Ray Andi

6 months ago

We have had a lot of work done at our house and our experience with Chris has been a blessing over the others. His knowledge of the job and his dealing with us was very impressive. He is nothing but an asset to your which reflects on us …

Jay Dee

a year ago

Thomas did a great job for us. We originally called him out to find out what was wrong with our well system and he diagnosed it quickly and also water tested for us. Gave us options and great advice. We decided to show him another …

Paige Hartmann

6 months ago

Chris was amazing coming out to Siesta Key at 6:30pm on July 4th to unclog a unit that I manage! He was thorough, professional and clean! Very happy with the result.

Pat Porchey

3 months ago

Mark was very pleasant and did a great job. He even cleaned up hardened stains around the toilet which I couln't get to becasue of a back injuy.

John “Gonzini” Gonzalez

a year ago

Mike was on time and performed an excellent job. He cleanly executed the removal of the old tank and installed the new one. He kept me informed throughout the process of every single step of the work being done. I highly recommend BFP and kudos to Mike.

Greg Gregory

a month ago

Colin was great. Business expertise and service oriented radiated, a pleasure to work with. Thanks Greg

James Ross

9 months ago

Habib was awesome! He fixed my outdoor spigot and was extremely professional. Highly recommend!!

Craig Kahle

4 days ago

Luke did a great job, he was very professional professional & knew what he was doing

P F

6 months ago

Buyers Beware!!!! I am a service contract customer and experienced TWO BACK TO BACK NO SHOWS on routine service calls that both were scheduled well in advance. Cost me two unproductive days of my life sitting around all afternoon waiting in …

Marilyn Buka

Edited 9 months ago

Thomas and Marvin were both very helpful! They took time to explain things and answer questions. Thomas coordinated everything and Marvin did the actual installation of a water heater. They were thorough and ensuring everything was working correctly before they left. I was very pleased with This company and would use again.

Dawn Kocen

a year ago

I put a request in on Angi at 9;30 pm for a plumbing repair and Ben Franklin called me in less than 1 minute. They also came out the next day to assess the issue and the repair was done the day after that. Nick Ogline was awesome!! Very …

M A

9 months ago

I had some issues with a couple other plumbing companies. I had an appointment scheduled with this company. I was able to install the toilet myself, so I ended up cancelling my appointment. However, customer service on the phone was good, …

Divine Mermaid

6 months ago

Habib did an excellent job installing my new water softner. He knew exactly the best location for it and took the time to explain the installation, how it works and what I need for upkeep. Not only was he an expert but he was also friendly and respectful. I felt confident about my decision to have the water softner installed.

Pat Harris

Edited 2 weeks ago

We appreciated Colin’s expertise and friendly personality.

Rick Jackson

10 months ago

Thomas was amazing! We were having issues with our sink water pressure. He took his time, researched for the right fitting and explained to me what would need to happen for it to work again but I decided to have a new faucet installed …

GC Rayward (Sandman)

8 months ago

Habib was very professional and accomplished his diagnosis straightaway. He then got to work on fixing our issue with our sink. When he finished his repair he then cleaned up and even moped the floor where he was working. Yes Habib went …

John Halloran

9 months ago

Thomas was knowledgeable and helpful. He explained the options for dealing with my water heater's issues and arranged for installation of a replacement heater within the same day. The technician's work was outstanding. I am very happy with the new heater.

Bill M

6 months ago

I called for a clogged drain for my washer. The visit started off with the technician trying to up sale his services, a maintenance plan and inspect my house for other issues I may not be aware of. I finally asked him to just address my …

Amber Knight (TX-PM)

a week ago

Very knowledgeable, professional and great service! Highly recommend!

Matthew

9 months ago

Have had two different technicians come out two different times and each one was very respectful and honest. I never felt pressured into buying anything. They send out honest technicians and are not salespeople trying to make commission. Will definitely use Ben Franklin plumbing again in the future

Keith Robbins

a year ago

I was so happy to get a same day appointment when I called on a Monday. Tom and Robert arrived within an hour. They did great work, overcame some problems, and thoroughly cleaned up afterwards. They were both very friendly and professional. I highly recommend them!

Matthew Giresi

Edited 11 months ago

10:00- 2:00 window - called at 2:00 to say it would be 3:00. Arrived after 3:30. Price quoted was ridiculous. Paid $89 service charge and was told if I called them back out after getting other quotes I would pay that again. …

Bonnie Artley

4 months ago

David was friendly. He answered all my questions. He was expeditious. Good man!

wilburn wilkins

a year ago

I was very satisfied with my experience with Demetrick Smith. He was very professional, courteous, informative, and helpful. We look forward to working with him for any future needs or concerns. You company is very fortunate to have …

Eric Slavinski

6 months ago

Called for an emergency job, was told someone would be out that evening. Received a call an hour later saying they couldn't get a hold of the technician and wanted to reschedule. Won't be calling them again.

P Pminustwo

a year ago

Robert arrived early, consulted with me, put together a detailed and transparent estimate, and offered guidance about the process without my asking. …

Ggg Ggg

9 months ago

I recently had an emergency plumbing issue in my house, so I scheduled appointment with Benjamin plumbing and was assured it will be today from 12-4. I specifically was looking for same day appointment, since my whole house was not …

Jeff Covert

9 months ago

Marvin is the best! He is very honest, explained everything clearly, and the work is super clean. I always want to learn from a skilled plumber and get the work done. Ben Franklin was quick to schedule too.

Frost Lee

a year ago

Very happy with the results provided by Demetrick. His outstanding effort did what two other plumbers could not do. His knowledge experience and friendly informative manner won the day and provided the result I was looking for. I would give him 10 stars if it was available. He far outshines his competition!!!

M Borden

9 months ago

Looking for a new company - 4.7 google rating so scheduled online & Received email and text confirmation for an 8am-10am slot. Called after 10am to get an ETA and the exact comment was, "Oh, we don't have anyone available to come out …

John

9 months ago

Absolute FAIL. If there was an option for zero stars that would be equivalent to the level of service we received. Called for a clogged drain in the AM. Was told I’d have a plumber visit between Noon and 4pm. At 4pm I called their main …

TOM EDDY

11 months ago

Marv C. did an outstanding job from start to finish replacing my water heater. Upon arrival he immediately explained my options and prices. His work was professional and applied with experience and knowledge. Very satisfied .

danielle rogers

10 months ago

My experience with Benjamin Franklin Plumbing was great. I had a clogged drain. I called on a Saturday night and they came Sunday morning. My plumber Thomas Krise was great and so nice. Thank you so much!

Matilda G.

Edited a year ago

Update on 12/17/24. My hot water heater was leaking and I needed a new one. I called Ben Franklin and they had an opening same day. Thomas and Robert arrived and were able to replace it immediately. Great service and awesome technicians. …

Hunter Terryn

a year ago

Thomas went out to inspect a leak on our rental property and did an excellent job explaining the issue, presenting options, and helping move things forward. I feel confident in the Benjamin Franklin Team to do the job well, because of Thomas and his expertise.

Laurie Cameron

11 months ago

Habib kept in regular contact and was timely responding to my initial emergency request! He arrived at the time promised, explained the potential outcomes after we reviewed the problem and was crystal clear on the charges. He repaired the …

Leslie Merahn

a year ago

I was totally pleased with the work done in my home by Benjamin Franklin. My service person, Demetrick Smith, was polite, knowledgeable, courteous, thorough, accommodating, and left my house completely free of any debris related to the job. I highly recommend this company.

Deb Heichel

9 months ago

Habib was a very kind and trustworthy plumber. He took care of my drain and shower clogs and cleaned up and listened to my concerns. I would recommend this company to all my friends. Thank you!

Todd Beren

5 months ago

The technician was very professional, explained everthing clearly and concisely in performing the worked that needed to be accomplished.

Peter Amster

9 months ago

Habib was professional, articulate and personable. He explained the plumbing work that needed to be done clearly, and was honest about less expensive ways to fix problems. He has convinced me to change electricians th Benjamin Franklin!

Jennie Rodriguez

a year ago

My technician was fabulous. Communicated everything, went over and above. Explained what he saw, as I was not at the location. Extremely polite. Never met this Tech, but knew I could really trust him

Luis Antonio

10 months ago

Had a plumbing issue in our Master Bathroom. Habib from Benjamin Franklin Plumbing came out the next day and got us taken care of. He was very knowledgeable and efficient! I would recommend this company to anyone and will be sure to request Habib again! Thank you!

Chaitanya Swarup

9 months ago

Thomas was very logical in trying to solve our clogged drain problem. He snaked the drain successfully. He took the drain picture afterwards. I want our drain problem to be resolved. Now time will tell if Thomas was finally successful in solving our problem. He was professional and pleasant in his dealing with me.

Joann Wells

a year ago

Habib was very knowledgeable and friendly. He gave us some good general information about use of our garbage disposal and other potential plumbing issues. We look forward to working with him in the future.

Janet Bierma

a year ago

Dakotah and Dayron kept us up date on where they were at and when they would be here which we appreciated. They were very professional and covered their shoes when they came in. Very nice young men. We had a shower drain and backed up toilet which they cleared in no time. Would definitely recommend them.

elaine tucker

a year ago

What a blessing to have met Habib. He was personable and extremely thorough. Explained all options in detail. Very patient and considerate. Felt completely safe and in trustworthy hands. He definitely cares about his customers. Exceptional …

Brian M

11 months ago

Thomas and Paul were ready to go and clean! It was a slab leak in my home. Impact hammers and concrete removal. Also, done efficiently and timely. Wow. You can’t tell they were there today! Well done gentlemen. 6 stars.

Vicki Winward

a year ago

Nick responded to our call same day. Turned out we needed new piping. Nick made the arrangements to have the work done quickly. Q and Dominic were the installers. They diligently worked to finish the project in 1 day. Q and Dominic were …

Russell Pillifant

Edited a year ago

Made an appointment for 2 - 6 pm. Called at 4 pm to confirm and told it was now 4-8 pm. Called at 7 pm and told there were 2 more service calls ahead of me and it would be closer to 9 or after. I was offered to reschedule for 8 am the …

Andra Fitzgerald

a year ago

Dakota was on time, kind considerate and empathetic to our needs. Very professional and knew his stuff. Answered all our questions and concerns. Love this guy, love this company. We will be recommending this company to others.

Francine Houston

a year ago

Habib was amazing. Very smart and knowledgeable about his craft. He not only unclogged the tub, he also took the time to clean the tub out. Once he was finished, it was like he was never here💯 he also checked the toilets to make sure they were good. thank you so much 💯 …

Gregory Mahoney

a year ago

We had a very good experience with Benjamin Franklin Plumbing. It was a Saturday evening and I broke the outdoor faucet on our Lanai and we had to turn off the water to the house. On a weekend not very many plumbing companies even answer …

Greg Kern

a year ago

I contacted Ben Franklin plumbing and within an hour Michael arrived at our home. He quickly evaluated the issue and gave me a price based on what he was able to evaluate. (The sewer line was buried). I agreed and he proceeded with the …

Julie Madison

a year ago

I had an issue with my dog kennels not draining properly. It was 8:00 at night when I called. They were on another Job, but came out as soon as they could. Arrived at 10:00 pm, and stayed till 1:00am trying to get it fixed. They needed …

BMO

a year ago

Moreau arrived right on time and explained what he needed to do to replace the cartridge in our shower. He was very professional and completed the work beautifully! He made recommendations on a whole house filter and drained our hot water heater to clean out sediment. What a detailed and wonderful job! I highly recommend!

Cathryn Andress

Edited 2 years ago

Chris was awesome and explained everything as well as options we might want. Dominick and Que'Shawun were amazing. They were hard workers, polite, respectful and explained everything to us. They cleaned up when they were done and made …

R Przekwas

a year ago

Was scheduled for an appointment for a 4 hour window. Was called at the end of that window and told their technician would not be able to make it that day. They had no back up technicians to deal with the delay. Had me waiting for 4 hours …

Rusty Farinella

5 months ago

Nick did a great job for us! Friendly, knowledgeable, and professional!

Fredric Montfort

11 months ago

Came on time, fixed my problem quickly to my satisfaction. Habib and Paul were quite knowledgable and knew my problem right away. Both men were polite and personable. I am completely satisfied. Would recommend Ben Franklin plumbing.

Cyndi Buchanan

a year ago

My service tech was Michael. He was polite, respectful, and very knowledgeable. From the moment I called this morning, I knew I had chosen the right company. Everyone was so respectful and that means a lot to me. Michael arrived and quickly …

Marsha Stevens-Pino

Edited 11 months ago

Dean was our plumber. He was on time - early even, but he called to be sure that was okay. Thorough. Quick. Brought a mask and boot covers. Explained everything including charges ahead of time. Great experience. The next time my garbage …

Ben Goldman

11 months ago

This is my experience on Jan.30th 2025. This is my opinion of Ben Franklins service. Hot water heater started leaking on a rental. Called and set appt. for between 2pm and 6pm. The tech arrived at about 7:15pm late. The hot water heater is …

Ana Maria Amaro

11 months ago

I'm so happy with Thomas and Paul. They arrived on time and were very knowledgeable about our plumbing needs. We were able to get a package deal that includes electric water heater, plumbing, maintenance and guarantee 💯 …

Ron Wozniak

7 months ago

What a pleasure to deal with an honest, knowledgable professional plumber with great integrity! Thank you Habib! We will happily refer you to family and friends for all their plumbing needs!

Wade Hankinson

Edited 10 months ago

Technician replaced my hot water heater, repaired a toilet, and connected my icemaker with flexible pipe. He completed the work by himself in an afternoon. Really happy with his work.

Patricia Howard

a year ago

I needed a new kitchen faucet installed. I called Ben Franklin plumbing and got an appointment in 2 days. Leroy was on time for my appointment and very nice. He wore covers on his shoes which I really appreciate. He quickly looked over the …

Robert Hechler

Edited a year ago

Demetrius was amazing. We had blocked toilets and backing up drains at 1230 in the morning. He was scheduled for a 10 to 2 window and arrived at 945. He did a diagnostic and fixed our problem. He explained things well and showed me the video that supported his evaluation. We are very happy with the experience!

sharon fee

10 months ago

Thomas was on time, quickly understood our issue and set to work to correct it. He was courteous and professional, going beyond what was necessary to help us.

Kay Kalley

11 months ago

Tha technician was great ! He was very efficient and polite! He made sure he got the clogged drain back to working properly! He was also a very kind person .

Paul Stoutenborough

10 months ago

Gino was very good! on time. professional. knowledgeable. did a great job. Unfortunately, the price was shockingly high. Not his fault.

Jean Marion

a year ago

The tech just suggested I needed a new tank for my Reverse Osmosis filter. Even better to replace the whole system. I had another company look at it and I don't need a new system, it's old but works, I just need new filters which is what I wanted in the first place.

chris mccarthy

2 months ago

Colin did a very good and professional job on site

David Spolar

a year ago

I called out Benjamin Franklin to my home because of my water heater not working. Technician Michael Burdette came out quickly and was very professional. From the moment he knocked on are door and till he was finished, Michael provided …

Rob Fitz

a year ago

I had a stem for my shower faucet that wouldn’t come out. Demetrick did an exceptional job removing the stem and putting everything back to normal with no issues. Took him a while to remove the stem put his persistence paid off. Well done Demetrick.

Gregg Taylor

10 months ago

I have a residence in NJ and a residence in Sarasota Florida and have used Ben Franklin on numerous occasions and have found that the service - response time - professional of the technician have always been exceptional …

Jeff Parris

a year ago

Had Benjamin Franklin out for estimate to replace electric water heater. Habib was very professional & personable. Excellent customer service! Arrived on time. Thank you!

Matt Levandowski

a year ago

While I originally was not happy with Ben Franklin Plumbing rescheduling me twice, once Habib arrived, he was very pleasant, knowledgeable about the work to be performed. He did an excellent job and restored my confidence in BFP.

Olia Kay

a year ago

Zach was exceptionally professional, efficient, knowledgeable, and friendly. He had completed an inspection of two outside hose faucets and Moen single handle valve device, drained the water heater and made specific recommendations regarding a water filtration system. Excellent service. Highly recommend.

Thomas Peterson

a month ago

very impressive did a very polished performance in my home

Pamela De Ridder

a year ago

Michael came today to address an issue with water pressure to the showers in the house. He checked everything thoroughly, explained things as he went along, and resolved the issue. Prompt, professional, informative. Great service!

Susan High

a year ago

Two gentlemen (wish I could remember their names) came to fix a leak under the kitchen sink. They were polite and thoroughly checked out the problem. Such a relief to know the "leak is gone"! Great service from Benjamin Franklin Plumbing.

Joseph Polanco

a year ago

Used company for a small leak I was having. Great service, on time, received a phone call when he was on the way. Very professional , and took his time. Highly recommend

Robert Kain

Edited 10 months ago

Martin arrived to attend to plumbing request to replace flush handle on toilet. He worked quickly and was courteous and we would be pleased to request his services again.

Jason Korns

10 months ago

Thomas showed me one price at 2:30pm told me to call him back today to get setup tomorrow. When he got back to my message, he texted me a different price and picture for a gas heater. He stated my picture was for electric, very odd. Look for yourself.

Laura Jeffers

Edited a year ago

Benjamin Franklin Plumbing - HORRIC NIGHTMARE!! 1st plumber told me that their LOWEST COST toilet was $1,750 !!! Since I could not afford it, he said I still had to pay him their fee $89.99. What a trap, …

Corinne Coutlee

a year ago

I had an emergency plumbing problem and made quite a few calls on a Saturday morning. Habib was the very helpful, friendly, and thoughtful person who arrived a little before 9pm and replaced the supply line that had broken and flooded part of the house.

Kevin Miller

a year ago

Pedro was great. He did his work on our gas regulator efficiently and perfectly. Explained everything he did clearly and showed genuine concern for work he performed.

Rob Oz

a year ago

The technician, Michael, was professional and thorough. He offered quality expertise as a solution that did not require further services. He could have easily tacked on unnecessary services without me knowing the wiser. Much appreciated.

Terri Moss

a year ago

Habib did an excellent job, came earlier than he said which I appreciate and he did an excellent job. He is very nice and friendly. Would highly recommend.

Randall Alberts

a year ago

I had Thomas Krise come out to the house. He was very professional and able to help me. It was great that he was able to come out after hours to make sure that our water system was operational.

Jose Cocco-Valdez

a year ago

Demitrik was prompt, arriving within the schedule time frame. Was very professional on all matters and is a excellent representative of the Company. Would hire again!!!

Robert hunter

a year ago

I’ve never had a person do a more thorough job with our needs in mind, one that put him out of his way, but not us. Honest, caring, and kind. I’d have him in my employ if I was this company .

William Wallace

a month ago

Julio was great … thorough, personable and efficient … great service

Werhner Washington

Edited a week ago

I found Benjamin Franklin plumbing via Angi. I was able to get an appointment the next day. Habib(sp?) was my tech. He arrived on time, put coverings on his shoes , diagnosed my problem, made recommendations and then gave me a price. I felt the price was reasonable so he completed the work. I was very pleased with the entire experience.

Neal Dow Jr

Edited a year ago

Plumber on time, easy appointment, professional, completed repair quickly at reasonable cost .The plumber is sending their electrical department out to install fans, fix/replace some lighting and a broken shower ligh/fan, and complete a …

Savannah Nevling

a year ago

Our technician was absolutely WONDERFUL!! Words cannot describe how amazing he was! Very educational and sweet! Definitely recommend him to EVERYONE! Especially if you love a good family man! 😊 …

Samuel Downey

2 years ago

We had a leaky water heater. Called up Benjamin Franklin Plumbing for a quote. Leroy came out and gave us all the information to make a very informed decision. They were punctual, knowledgeable, communicative and efficient. After meeting …

Tina Lambert

Edited a year ago

Benjamin Franklin Plumbing to the rescue again !!! Habib was absolutely amazing . So thoughtful and informative, came on the same …

Timothy McCann

11 months ago

I had a gas line put in for a pool heater my Tech was very knowledgable and did a great job letting me know what he was doing and everything was all cleaned up before he left . I will and do recommend him to anyone needing plumbing services

Paul Schofield

a month ago

Very prompt service—very professional service. To notch all around.

Mike Mills

a year ago

Prompt, courteous and very professional service. We were absolutely impressed by our plumber, Michael. The job looks great and works great. Highly recommend.

Daniel Ramirez

2 years ago

Leroy helped me with a leak under my kitchen sink. He was thorough in his explanation of the issue as well as the solution. He also provided advice for other small issues I had questions about. He was a true professional and made us feel at ease about the situation. Thanks Leroy!

Sandra Taylor

Edited a year ago

Michael Burdette did a great job. He arrived on time, was knowledgeable, polite and friendly. He completed the extensive home valve replacement work as planned, and went above and beyond when challenges were identified, which he fixed. …

M A

a year ago

Doesn't deserve one star. Call have pipe with small leak, connected to toilet. Had appt set for Wed had to call when not showed then set apps for next day from 12 to 4. Got changed to 2 to 6, then got changed to after 6, then got changed to …

Robert Pomfret

a year ago

Noticed water seeping out of the yard during what we thought was too much rain, then thought it was irrigation water running off the golf course between the houses, each day it seemed worse, realized something was not right. I pulled the …

J B

a year ago

Ben Franklin Plumbing always does a great job on our house plumbing issues. We have a sink that tends to clog and they do thorough job of snaking the drain. Mr Monroe was very friendly and considerate of our house as well as our overly …

Libby Engel

Edited 2 years ago

Moreau what is one if not, the only one in my entire life of having service done by anyone was perfection. He was kind, respectful, careful, clean, meticulous, and more. He was aware that I am very OCD, and he took that into consideration …

Tamara Cooper

2 years ago

Moreau was prompt and professional. We were very happy with the repairs he made after our water line to the house broke the day after Christmas, and we were expecting house guests later that day. …

Wendy Robinson

3 years ago

I cannot say enough great things about this company. I had an emergency service request. The plumber arrived within an hour of my call. He was very friendly, professional & explained every detail of repair needed. Once completed the job …

Nicole Makinde

2 years ago

Found that Benjamin Franklin Plumbing service is great. The technician, Moreau Antoine, was timely, courteous, and thorough. He took the time to explain the service he was performing as well as potential future service recommendations. I …

Leslie Coyne

2 years ago

Chris was thorough and extremely professional. He communicated extraordinarily well and persisted until he identified and resolved our issue. If only the world had more people like him! Would highly recommend.

S J Bacon

2 years ago

We have used Ben Franklin Plumbing for our needs for several years. Their technicians are well trained, knowledgeable, polite and prompt. We have had one technician for 3 different items and he has been exceptional -- Moreau Antoine. His …

Jeremy Fryc

Edited 2 years ago

I'm editing my previous review; our issue is back in full swing. Plumber did nothing. Tub still won't drain. 1400 dollars for 3 hours of work, for nothing. What a disgrace. I went to inspect the work that was done, and the PVC pipes fell apart. They weren't even connected! Do not call Benjamin Franklin. Nice guys. Terrible work.

Kim Crawford

a year ago

My plumbing technician Daniel did a great job installing my new kitchen faucet today. He was very prompt, professional, knowledgeable, and courteous. Benjamin Franklin Plumbing is my new “go to”plumbing company. They are responsive and fair with their pricing.

Sherry Lindgren

a year ago

Benjamin Franklin Plumbing did a great job for me today. I had a plumbing need due to inspection on the sale of my home. Came out same day, were on time did a great job and left the area as clean as he found it. Would definitely use them again.

Gino DeCarlo

a year ago

Habib was awesome to work with , had a sewer main back up after hours and he was on it right away! Will definitely be using Benjamin Franklin Plumbing again for any plumbing needs ! Thank guys!!

Ann Bodman

a year ago

I had a faucet start leaking late on. Saturday afternoon. I called Benjamin Franklin plumbing and Chandler was her within a half an hour. Prompt, friendly and very good service. I would highly recommend them. Thanks again!

Ellen Nicholson

a year ago

Habib was a great help to me. He was very knowledgeable about the installation of my toilet and other plumbing issues in my home.

Theresa P

Edited 5 years ago

Colin was great! Very professional and knowledgeable. He also made sure that we were satisfied with the work he had completed, which we were very happy with. We have used Colin for past projects and will continue to ask for him for any …

Jean Gayre

2 years ago

Chandler did a wonderful job with our plumbing repairs. He is very knowledgeable and checked our entire house for any needed repairs. We are glad to have him as our regular plumber and we will see him again soon.

marie cohen

a year ago

Had to have some small plumbing issues taken care of and Micheal showed up on time, did the work, cleaned up after himself and was very friendly. I would recommend Benjamin Franklin Plumbing to anyone who needs work done. M

Marla Cowell

a year ago

Demetrick was a true professional and diagnosed our problem very quickly. Very knowledgeable, explained everything and gave us our options. I would go with Benjamin Franklin plumbing every time because of Demetrick.

Cathy

10 months ago

Great plumbing company with fair pricing. Thomas is an outstanding plumber who is always professional and works with integrity on every job.

Sarah Meres

2 years ago

Chandler did a great job on the clogged drain and Aisha was so sweet and helpful in customer service. She really empathized for my situation and did everything she could to get the help we needed. Happy about the professional service.

Robert Briggs

2 years ago

Very happy with my service today. Mr Moreau Antoin explained every step of his process to help me understand what he was doing. He was very professional and courteous. He called about my property and I appreciate that.

Eric van Baars

a year ago

Contacted Ben Franklin for an estimate on a water heater replacement. Nick, the technician who arrived, gave us all options and did a water analysis and plumbing inspection. While we have yet to have service done, the quote was below others. I was very impressed with Ben Franklin and how helpful Nick was.

Timothy Kaupp

a year ago

Nick was great! He came out the same day and took care of my plumbing spigot that needed capped off while I was doing my siding on a Saturday. Friendly and super informative!

Dan Dembicki

a year ago

Was pleasantly surprised to have plumbing service conducted by Benjamin Franklin Plumbing. The recommendation came from Angie’s list. The plumber Nick was courteous, timely, and conducted the services that I needed. What was most surprising was I had the same service done about 10 years ago and I paid $100 less This year!

eric krug

8 months ago

Great job! Honest advice. If you are looking to have water softener installed, I recommend Benjamin Franklin!

Marti Kukulka

2 years ago

Leroy with Benjamin Franklin Plumbing went above and beyond with our plumbing issue. He came late on a Saturday evening. Helped us locate our clean out along the side of the house in the dark! He was friendly and knowledgeable. He had our issue solved in no time!

Nicholas Monsul

a year ago

Tried upselling same services but charged separately. Turns out work they recommended was not needed. Tried to get me for $8,500.

Connie Bendyna

Edited a year ago

Todays experience with Habib was awesome. Very patient, explained everything every step of the was. He was very knowledgeable and helpful. Extremely satisfied with my appointment with Habib. A really great guy to work with. I highly recommend him.

Kurt Wolf

2 years ago

Chris k. Was absolutely phenomenal, and exceeded my very stringent specifications. To put it succinctly, "I couldn't be more pleased.' …

Dave Jennings II

a year ago

Habib was not a choice in the drop-down menu. (PLS FIX - BFP) He was fantastic! performed the repair we needed quickly and neatly. He insisted on wearing booties even though it was not really necessary. He also made recommendations without being pushy. We will certainly use BFP again and ask for Habib.

Maggie Pittman

2 years ago

I highly recommend Benjamin Franklin Plumbing. They were friendly and accommodating. The plumbing tech actually showed up earlier than expected (with a call ahead ). He was honest and did not try to upsell me. They are my new plumbing service!

Roger

5 years ago

Colin, our plumbing Tech. made the experience very positive. Friendly personable and knowledgeable, summing up an experience of working with Colin for our project. …

Linda Greene

a year ago

When Ihave a plumbing problem, I know Benjamin Franklin will send a tech out to me quickly, which is great. Today the tech was Moreau, and he was excellent …

Jay Wittner

a year ago

For our kitchen remodel we used Benjamin Franklin plumbing for the whole job. Habib did a great job with the entire project and we’ll be requesting him for all our future plumbing needs.

British Studies

a year ago

Demetrick is very nice, knowegeable , professional, but the company Benjamin Plumbing is a rip off. They charged me $285.00 for plugging in the garbage disposal. Nothing else was wrong.

Susan Cole

Edited 2 years ago

Waited over 4 hours, a lot of time spent on paperwork. Technician seemed more focused on selling me a membership than fixing my toilet. Told me I needed a new toilet, then said I need new parts when after dumping water in, the toilet is …

Chad Eibner

a year ago

Robert was fast, professional, and did an excellent job in repairing our broken hose bib. We will not hesitate to use Benjamin Franklin Plumbing again!

Eric Wilson

a year ago

Habib was amazing to work with. Habib was very professional from beginning to end. While servicing my home, Habib took time to explain what was happening and provided guidance on daily and monthly upkeep.

Barry Demchak

a year ago

We asked Benjamin Franklin to help with a nasty smell in our shower drain. They sent Michael, who educated us on where the problem could be and where it wasn't. Together we mapped out a strategy that make sense to us. He didn't do the work …

barbara golden

4 years ago

Oh what a great day! Not only did I get my toilet fixed, i meet a great individual at the same time! Lovely experience to have someone knowable friendly and fast oh my gosh I went upstairs to charge my phone and bam!! By the time I got back …

jazzy jim

a year ago

Demetrick gave me an assessment of the work that needed to be done. He completed all tasks to excellence and we were completely satisfied. Demetrick went above and beyond his duty.

DQ/Lisa Dunbar/Cherry

4 years ago

Very pleased with the team that showed up today. Impressed by how well they worked together and how well they cleaned up behind themselves. Very detailed on the what they were doing, kept me informed if I had any questions. These guys …

helen brown

Edited 7 years ago

Extremely happy with the service beginning with interaction of initial phone conversation to scheduling appointment to plumber who repaired my pipe. Colin and Joe are very professional, polite and personable. I will definitely recommend …

Sharon Heddish

Edited 4 years ago

Nick was really helpful and professional. The faucet in the laundry room was leaking. He took it apart and determined that it needed a new gasket. He did not have one that fit so he suggested that I buy one from a hardware store and then …

Nancy Sharp

2 years ago

Professional, knowledgeable about Florida water and the impact to an aged home. Showed me all options and gave best advice with examples - spent time to teach me about my plumbing and water and what I should look for and do to prevent …

Amy

2 years ago

Leroy with Benjamin Franklin Plumbing was amazing! I called the afternoon before he came the next day. He made the effort to find the problem before just charging me extra money for things I did not need! I signed up for the yearly contract with BF because I am so confident in their service and trying to find the most effective solution!

Cindy Leadingham

a year ago

We have used Benjamin Franklin Plumbing for many major and smaller plumbing installs, updates, and repairs and have been very happy with the quality of service. Moreau Antoine is always very kind, informative and professional!

Allen Rickel

2 years ago

Daniel H. Came to check out a problem I was experiencing with my old water heater. He was extremely courteous, professional, knowledgeable and friendly. Better than being on time, Daniel called de see if he could come early, which he did. …

Gisele

2 years ago

Moreau Antoine was a fabulous technician who came out and quickly got our plumbing fixed! They had a next day appointment available and I appreciated the driver tracking text link so I could accurately see the arrival estimate of the tech!

Dave sanders

a year ago

Tech found a problem and when he returned to fix, he found that the problem was bigger than he could fix and he explained what was needed and refunded the 50% down. He was friendly as well.

John Romano

8 months ago

Habib did a great job . He responded quickly and was very courteous and efficient !

William Clapp

a year ago

I have had two appointments for them to come out and give me an estimate on installing a new toilet. No one showed. They did apologize the first time. They say they pay for your time. They owe me 6 hours

Justin Lundholm

10 months ago

Horrific customer service. Set up an appointment, didn’t show up, blamed it on us. There’s hundreds of quality plumbers in the area that value your business, look elsewhere!

sarah spector

2 years ago

Leroy was very knowledgable and efficient. He explained everything to me and broke it down so I can understand. Great service all around from setting up the appointment to the day of.

Shannon Daoud

5 months ago

They were quick to respond and the Nick the technician was very friendly.

nadia riback

Edited 2 years ago

We came home to a stressful situation when our kitchen had water all over the living room and dinning room from a bursted pipe, I called Benjamin Franklin and they're timing was excellent, which was important to me because I'm calling …

leslie hinton

5 years ago

We had a leak from our tankless hot water heater! Colin came same day we called for service! He was right on time- actually early. It was a very easy fix- just needed to turn off valve that was never supposed to be on unless flushing the …

mark demariano

Edited 10 months ago

You're VERY fortunate to have such an outstanding employee like Habib! He is very knowledgeable and thorough about he's work. Thank you all for your dedication to your trade. Mark DeMariano, 707 32nd St.

Linda Caesar

5 years ago

It took a while to get through to the service to get someone to get to the house. But, once we got ahold of someone, they arrived to the house fairly fast. Our plumber Colin was extremely nice and did a great job. He was professional and personable. We thank him for saving us and our bathrooms! :)

Yvonne Wolfe

Edited a year ago

Nick with Ben Franklin Plumbing was excellent & very professional and helpful. He addressed our needs and solved our problems. We look forward to his return when we are in need of more service.

Ronald Rico

11 months ago

Marvin was prompt, courteous, and efficient. He communicated the repair process very well. Thanks for the repair

Janet Carletti

a year ago

Monro was knowledgeable, pleasant, courteous, experienced, and friendly. He showed me things to help me maintain my plumbing system and signed me up as a member saving me money 💰. Would definitely recommend! Thank you Monro! …

Bea Sampedro

Edited 8 months ago

Thomas was great! He did the annual plumbing system maintenance which includes checking all faucets, pipes, water heater. Thomas provided water/plumbing system informstion that impact Florida homes. He was extremely professional and I …

maureen ryan

2 months ago

Colin was very informative and professional.

Kelly Graham

11 months ago

The representee from Bejamin Franklin provide guidance with honesty and integrity, for that I am truly grateful. Thank you, Benjamin Franklin, for addressing my plumbing needs.

Buzz Nunez

2 years ago

Technician Moreau Atoine did a great job. Was very thorough in performing the service inspection and explaining everything he did as well as what to look out for moving forward should issues surface. Great job. Thank you.

David Meisner

Edited a year ago

Mr. Moreau of Benjamin Franklin Plumbing did an excellent job of installing a new drain line from my kitchen sink to an existing underground sewer line after my original cast iron drain line failed in the wall of the house. The job was priced fairly and completed in only a few hours.

Angela Marvin

2 years ago

I am very disappointed that a company could take advantage of others. Our Son accidentally hit our backflow and there was a tiny crack in the pipe so there was some water coming out. It was the weekend so we didn't call our normal plumber …

KRC

Edited a year ago

Zach and Habib took their time on a huge project around my house today. They were detail-oriented and answered all my questions patiently and thoroughly. I recommend Benjamin Franklin-Bradenton to anyone who needs a good plumber!

Marilyn Mathisen

6 years ago

John provided me with lots of useful information about my plumbing issues. I decided to purchase a replacement for my current whole house water filter. I had been shopping for one and he offered a very competitive price. He was very …

Patty Smith

11 months ago

Habib was very upfront and explained everything before doing it. It was a Sundsy emergency, as the pipe by our toilet broke. Everything was good.

Jean LeGrand

a year ago

I posted on Angie’s list. Ben responded quickly but obviously hadn’t read post since the caller said they couldn’t do the work. Not close. Since then they have called and texted me every day, annoying me no end.

Bruce Eason

8 months ago

Tom with Ben Franklin Plumbing was on time and easy to work with. He solved my problem quickly and for a reasonable fee.

AD AD

5 years ago

Colin was great. On time, called ahead to let me know time frame and was super friendly. Walked me through the process, explained everything in detail and was very professional. Would use him again in the future for any plumbing issues.

Noel Fannell

Edited 5 years ago

Our technician Colin was outstanding. He was professional and courteous. He answered all of my questions patiently and fully. I was fully satisfied with the service and product that they used. I wouldn’t hesitate to recommend them and use them in the future.

Janet Conner-Beatty

5 years ago

Service tech was on time. He started to look at the problem and quickly identified what was wrong. He explained what needed to be done to me. in a way that I could understand it and told me finance options. …

A_Disciple

5 years ago

Colin came on the weekend to unclog our entire house. After I made the initial call he was at our house in 10 minutes! Super professional, and seriously nice guy! He had to work hard to get it fixed but he stayed all the way. I wouldn't hesitate to call them again for service.

Tj Smithfield

a year ago

On 04/01/2024 . Bradenton, Florida. Mobile home. I had Michal come out to on cloge a pipe after all said and done Michael charged me $400. For a half hours worth of work.to unclog a simple pipe. …

Marisa Gourley

2 years ago

I wanted to write in because this company has always provided outstanding customer care. However, Tyler, is someone who goes above and beyond. He is courteous, efficient, knowledgeable and an asset to BFP. He has now fixed two things at my …

Lance Terpenning

2 years ago

I called about my broken water heater at 9AM and confirmed with JoAnne that they could have a plumber come out from 2PM to 6PM to replace my water heater which was 100% inoperable. At 4PM, I called back to confirm we are still on for the …

Marlene Vidal

Edited 5 years ago

Eric and Darrel diagnosed my tank-less water heater and set me up with a new one for a reasonable price right away. Darrel did the install and took his time to make sure everything was pristine. Very pleased with their service and …

William Littler

a year ago

Habib was very helpful. I was very amazed that he got here so quickly from the time I reported our situation to your staff. Thank you so much!!!

Rick Stevens

2 years ago

Great guy but your prices are ridiculous in nature - your gouging people and many will pay because they don’t know any better! $550 for a flange to installed you are nuts and $400 for toilet installation - your prices are highway robbery …

Deb Yering

5 years ago

Colin was extremely knowledgeable and friendly. He arrived earlier then arranged and finished job in a timely fashion. He replaced 3 sinks and 3 faucets in guest and master bathrooms. There were no surprises and he left the bathrooms …

Wilda F.

2 years ago

Our plumber Moreau Antoine was prompt, courteous and professional. This was a maintenance call but he made one minor repair to one of our bathroom faucets. He worked quickly and neatly. We’ve worked with Moreau in the past and we look forward to seeing him in the future.

DIANE CLARK

7 months ago

Habib is a very polite efficient serviceman. You are lucky to have him as an employee

Jeanette Weyrich

Edited a year ago

Leroy was very thorough in responding to my requests for two different estimates and plan for our decision making and scheduling for project. I appreciated have the same tech as last time so didn’t need to explain everything again

Mahendran Laxmanan

2 years ago

Daniel did an excellent job, both by explaining what he’s going to do and the best option that I’ve. He showed up on time and took care of my shower cartridge issue quickly. Thanks.

Agnes Snyder

5 years ago

Service was great, the technician was personable, informative, efficient and quick. The office staff got an appointment for you as quickly as possible and were very courteous and kind. If I needed plumbing services again, I wouldn't …

Andrew O'Connor

a year ago

Habib was very professional and a friendly young man. I have confidence that he’ll do a good job for me.

Jean Marie Losson

a year ago

Antoine provided an exceptional service in all aspects: knowledge, cleanliness, details, explanations… the full support, during and after the installation. We can only recommend him.

Pam Woodard

a year ago

Daniel did an exceptional job. He was professional, knowledgeable and provided excellent customer service. I appreciate all of the helpful information he shared with me.

Gail Gutierrez

5 years ago

Excellent work by agent. Like the email sent w/pix of technician & company name in background. Very reassuring. He told me what was needed for the long haul & obtained a new disposal. Cleaned up after his work was completed. Like that he had a uniform. Thank you

wayne howard

6 years ago

Colin was a pleasure to work with and did an excellent job for us. He performed a very thorough review of all plumbing within and outside the household, and he detected and replaced two leaking valves with the water heaters. I'm glad we have Ben Franklin handling all of our plumbing needs!

Jaime Marco

a year ago

The entire experience was wonderful as we panicked late night with a plumbing emergency. From the initial call to Daniel coming out at 10pm- we were very pleased. Highly recommended!

Claudia and Russell Lee

2 years ago

We have had Moreau Antoine come to us from Ben Franklin Plumbing several times! He is AMAZING! and has always been VERY helpful with replacing a Hot Water Heater..Garbage Disposal..Toilet and Drains..He multitasks and goes the extra mile for his customers! Thank you Moreau and Ben Franklin Plumbing!

Tilly Mae

6 years ago

A huge thank you to Colin who isnt afraid to do his job, pleasant to work with & finally took care of my problem! There were communication issues that had me super frustrated however the manager …

Jay Hinton

4 years ago

Had an issue with a constantly running toilet I couldn't fix. John Etling was sent out to fix it and replaced the internals of the toilet tank, which needed to happen. Unfortunately, later that evening, we noticed our bath mat was …

Marilyn Campbell

5 years ago

Colin did an excellent job. He not only worked quickly and efficiently, he was pleasant and informative as well. How good to have my kitchen sink back in business. I highly recommend Colin and Ben Franklin Plumbing.

Patricia Scali Froncillo

5 years ago

Today I had the pleasure of meeting with tech from Benjamin Franklin Plumbing. His name was Colin Not only was he professional and personable... He was more than knowledgeable. Courteous... on time and explained everything to me very …

Vicki White

a year ago

Nick was very courteous and spent quite a bit of time (2 hours) trying to get my current bathtub faucet setup to work so I wouldn't have to deal with the time and expense of installing a whole new setup at this time. I really appreciate that.

Thomas Koehl

a year ago

Habib did an excellent job, repairing issues I had with a remodel . Took the time and correcting mistakes when the plumbing was put in. Definitely would use his services again.

Rickie W

a year ago

My pipes burst under my house and it was a complete flooding disaster emergency. Benjamin Franklin plumbing responded quickly to fix the problem and they were all around wonderful. Nick was super overseeing the huge job!

Nancy Jones

Edited a year ago

Habib was outstanding! He took care of all our issues!!! Very professional and knowledgeable! We hope to have him again from Ben Franklin Plumbing!

Doug Galusha

5 years ago

Saw great reviews for BROS Plumbing in Bradenton online so we set up an appointment for someone to come out and provide us a quote for replacing our electric hot water tank and 2 toilets. Alex arrived on time, wore a mask during his entire …

Brie Johnson

a year ago

Zack did a great job- explained everything thoroughly and even had a replacement shower head when the one I purchased was defective.

Sean Tyrone

6 years ago

I called for service about 10 o'clock in the morning and they told me they could give me a noon to 4 o'clock window. At around noon recieved text saying Daryl the technician was on his way, he then called me and said he would be at my …

brian croteau

4 years ago

Dean was the consummate professional. He was punctual, understanding, patient, fair, and most importantly, honest! These are precisely the attributes I value in any occupation. In addition to his abilities, Dean also possesses a calming …

James Dent

3 years ago

I needed a detailed estimate for replacing cast iron pipes under a slab and replacing copper pipes. Ben Franklin plumbing came out and did a thorough evaluation of my drain and supply pipes and was able to give me a detailed and comprehensive estimate to complete my project. They are very professional and responsive.

Kirt Hall

3 years ago

A complimentary leak inspection is advertised on their website. But when the technician showed up he said there was a $250 charge for the inspection in addition to the service call charge. When I refused to pay, this was reduced to $12. …

Marybeth Cassidy

2 years ago

Benjamin Franklin Plumbing promptly assigned a tech same day as our issue. Service Technician Moreau arrived and was courteous, very professional and quickly fixed the broken pipe and restored water to our home. We plan to ask for Moreau for future plumbing services. Thank you Moreau!!!

Ian Hayes

8 months ago

Habib is absolutely first rate. Professional, knowledgeable, personable. Covers all the bases.

Craig Vincent

a year ago

A very nice and knowledgeable plumber...explained ALL the details and opened my eyes to things I had no idea about when it comes to water heaters. I recommend this company very highly!

KENNETH HARRING

Edited a year ago

Michael was excellent. Did a difficult job in a relatively short time. Very professional and easy to talk to. A wonderful representative for the company.

Konstantin K (KK)

3 years ago

I had somewhat weird experience with them. They were opened right after Ian, which is good. I got whole house sewer backup. They sent usual plumber, which first asked - where is your clean out? I don’t know, not the plumber. Then he tried …

Loret Visco

Edited a year ago

Chandler was very detailed and careful to properly diagnose the leak. He Troubleshoot and tried different ways to fix the problem until he was successful after a few attempt. Very efficient.

Lynne Smith

8 years ago

I was impressed with the work done by Colin. He is professional. Gets right too work. He put in a new chlorinator pump and needed to return to put in the pump as he didn't have the pump on his truck. Both times he was early in arriving. I would definitely ask to have him back. He knows the plumbing business.

Julie Mann

6 years ago

Company was great to deal with. John called and told me when he was going to arrive and was here on time. John the plumber originally from Nashville would be who I would want to fix any future plumbing problems. Came in, did his work, didn't try to up-sell me and the job was finished. Nice job.

George Skoufalos

2 years ago

Chris did a great job. Very professional and neat. The area around the repair site had zero trash or debris. We’re very happy with the level of service received.

Monday	Closed
Tuesday	12:00 AM – 11:59 PM
Wednesday	12:00 AM – 11:59 PM
Thursday	12:00 AM – 11:59 PM
Friday	12:00 AM – 11:59 PM
Saturday	12:00 AM – 11:59 PM
Sunday	12:00 AM – 11:59 PM

Benjamin Franklin Plumbing

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