I was provided an estimate for accordion style hurricane shutters on the windows of three bedrooms, a garage, and sliding glass doors. Five areas in total. They came out and installed shutters in only four areas completely missing one bedroom. They now claim that bedroom was not part of the original estimate. On the day of the original estimate I personally walked around with the estimator and pointed out each window. The estimator did a very hasty inspection and is claiming that I did not point to the bedroom window in question. Their claim is totally false. They now want to charge me another $850.00 to install the missing shutter. The estimate was never reviewed or explained to me as maybe then the misunderstanding might have been prevented. The estimator has sent me photos of only the windows he claims were part of the estimate. That does not mean he may have omitted sending a photo of the missing window. On another note I received prompt HOA approval for the project via email which was also sent to the company. The company then calls me about a week later asking why the HOA had not approved the project. When informed that the HOA had included their company in the approval email, they then located said email. The installation was then scheduled for the following day after they realized they had been given HOA approval several days prior to their phone call.
RESPONSE TO COMPANY: I do not accept your explanation. Your team did not accurately convey my verbal request provided during our walk through. The estimator may not have intentionally done an inadequate assessment of my request but likely due to his rushing and inability to listen carefully to the client’s request. He took the information down incorrectly and then passed the misinformation down to the second person.
I am not in the shutter business and signed the contract believing in the professionalism of your team.
Please provide me with the owner’s contact information so I may pass my complaint up your chain of command.
Great job from beginning to end.
Neptali was terrific. He will do all he can to satisfy the customer.
Office staff was friendly and efficient.
Our installer, Rolando, was skilled, courteous, and did a great job.👏👏
My husband Bill and I are totally satisfied, and would recommend them to everyone.😊
From the bigining we had a professional service. Rolando &Juan took the time to protect the floor and everything around before they start working. After a few weeks we contact the owner to tell him we would like little adjustment with the shades. The answered quikly. We are really satisfied! Thanks to the team!
We highly recommend ALL WEATHER HURRICANE PROTECTION for many reasons. First they are very responsive and their prices are extremely competitive. Once we called to get a quote they immediately came to us with products to show us and a quote was given within 24 hours. After we chose to hire them, their office staff was ready and available every time we called. If I did leave a message, they called me right back. Scarlet was with me every step of the way, ensuring that we got everything we needed to complete the job. I give this company an A+!!! Thank you ALL WEATHER, you guys are the best! I wish everyone company would work like these people do.
Absolutely the best company I have ever worked with. From my first phone call to the end of the job, All Weather Hurricane Protection is Absolutely Fantastic! They were on time, extremely professional, courteous, efficient, and extremely effective. They gave me a great price lower then their competitors and the installation was perfect. Most of all, they treated me like family. I am so happy that they did this job for me. I am getting so many compliments from my neighbors on how great my new hurricane shutters look. What an amazing job! Thank you All Weather Hurricane Protection!!!
I had roll down screens along with new hurricane shutters installed on my lanai. I also had Bahama shutters installed over windows and a trellis installed over my garage. The owner is knowledgeable and thorough. His prices were reasonable. Every worker who came to work on my projects were kind, respectful and competent. I enjoyed this process and am thrilled with the results!
"I recently had All-Weather Hurricane Protection LLC install shutters on all the openings of my home, and the experience was outstanding. I have exceedingly high expectations and a keen eye for detail, and All-Weather met them all. Their customer service was top-notch, with clear and prompt communication throughout the entire process. The attention to detail and the fit and finish of the shutters were impeccable. Compared to a well-known local company we used at our previous house, All-Weather Hurricane Protection surpassed them in every aspect, especially in quality and customer care. We are so happy with the product and outcome, and I would highly recommend them to anyone looking for reliable hurricane protection solutions."
All Weather Hurricane Protection did a fantastic job with the entire process from purchasing thru installation of our motorized hurricane screens. Every member of the staff was attentive and very professional. They delivered as promised and were quite competitive from a price standpoint. I would choose them again without hesitation.
All Weather Hurricane Protection came to us highly recommended by locals who have previously enjoyed their services...and we were NOT disappointed!
We were kept well informed through every step of the process, which was quick and painless. Naptali, our CSR, helped us select the appropriate protective devices while informing us of all the options available (no pressure!) and gave his expert guidance when it came to device and color selection.
We had no issues with our HOA, with whom All Weather worked very closely to make sure we had all the necessary paperwork and followed all the regulations. Everything was delivered and installed as promised...and the crews made sure to clean up after themselves...there was no dirt or debris left behind.
When the county inspectors came by for final approvals, they commented on how reliable and sound the installations were.
It's always nice to have validation for your big decisions.
We too, can now highly recommend All Weather Hurricane Protection Inc for your shutter and entryway needs.
Greg and Jim just came and they did a FANTASTIC job checking all my shutters and fixing the big one I have in the patio in the back! They were very professional, they showed up on time and repaired all the broken parts. I feel much more confident especially now that the new hurricane season is starting. Please trust this company they are very good, quick and fairly priced. 5 stars for sure!!!! I really recommend
Due to Hurricane Irma, we had several issues with our Hurricane shutters. All Weather Hurricane was amazing! Responsive, accommodating, professional, efficient - from the workmanship to the administration/office. Can't recommend this company enough. We have used them multiple times over the past few years. Best company I've worked with in Florida - hands down.
We recently used All Weather to install storm shutters in tracks originally put in by another company. All Weather did a terrific job at a much lower price than its competitor. We are very happy with the product, and the service was excellent all round.
Best Installation, service you could ask for and get. Prime quality workmanship and shutters. Beautiful work, clean and neat. We had several estimates from other company's, his was the Best! Hire this contractor. Office Personnel are efficient and polite. Thank you all, Steve & Lisa
The staff at All Weather was very efficient and polite. They did exactly what the said they would do when they said they would do it. They added an additional shutter to my house as well as serviced my existing shutters. All shutters are working perfectly. I would highly recommend them to anyone looking to hurricane protection. Thank you to Neptali for clearing up the confusion on the payment.
Very satisfied with the removal and installation of new electric roll down shutters. Fernando and his team were honest and professional. I was in another state during the sales and installation process and when I arrived home I was very pleased.
We had new shutters installed at our house. Our entire experience with this company is A+. We have only good things to say about them. They deliver excellent quality, super workmanship and very good price.
Greg did a great job fixing a bunch of my hurricane wall anchors. I had so many that came out of the wall or had rusted to the bolt, and Greg got all of them fixed. Additionally, Shelley from the office team was very helpful. I would recommend them for hurricane shutter repair anytime.
This company is great!! Very helpful customer service and super friendly helping out with a walk-in inquiry about getting a replacement part. Everyone else I called said they couldn't help out, but All Weather got me sorted!
The only reason I’m giving them 1 star is because they don’t have zero stars. Horrible service, horrible customer service and simply horrible everything. They have been a disaster to work and they still are many years later. The job was never done correctly and we had to pay numerous other service people to complete the job. We are still paying 13 years later. It has just come to our attention that they never finished the work permit. Now the permit has to be completely redone. Since they never did what they were suppose too, our sale of the house will be delayed. They could care less and are in absolutely no rush. They said it happens all the time and there is nothing they can do.
Called them on 4/16/18 to have someone come out to give me an estimated cost of hurricane shutters they said someone would have someone get back to me.No call back. Called on 4/18/18 talked to someone who said my message got lost in his inbox. Still have not heard back from them.
Fair pricing, efficient service and impeccable installation. Very satisfied.
Great team!
Best shutter company in Naples.
Great company to work with. Nice team and good customer service!
The best company and service in Naples!!!
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