Pharmacist suggested how I could get a medication I needed if we simply change the milligram so I got my medicine for $30 co-pay instead of a $200 co-pay
Prescriptions- can’t get through the phone system. It’s buggy and slow, and then hangs up on you. Worst I’ve ever dealt with.
Photo center- nice people but when we took passport photos for the family, they were not accepted because the background was not correct. Why have a passport center of you’re doing it wrong?? The background didn’t even come out white.
In the past these people were really good which is why I added a star and gave them 2. They helped get me a script when I was in another city by sending to another CVS. Now? Seems like they don’t care.
The CVS store located in Apollo Beach consistently provides outstanding customer service, with team members demonstrating genuine care and concern for their customers. The establishment is meticulously maintained, ensuring a clean and efficient environment for customers. I commend the team for their exceptional efforts and express my gratitude for their dedication to providing a positive customer experience.
I moved from Chicago to Apollo Beach over a week or 10 days ago and I was very worried about my medications being from one state to the next and I was from the beginning of talking to the CVS pharmacy associates made it so entirely easy and it relieved all the anxiety I was having with already having to deal with the mess that is you know the coast right now so I'm just entirely grateful wonderful wonderful culture they have built for themselves in that pharmacy area they're very professional and smart even got me a better deal on my prices of my medications.. thank you CVS.
The Apollo Beach US 41 CVS is the best. Jasmine was the person to help me and she was amazing. Helped me with the cost and was able to let me know that my meds needed some time and when I came back my meds were ready and got them in a matter of seconds. She was nice and very helpful. She didn’t have to help bc she was on lunch but she did anyway and that is amazing to see in a person. Truly will help people and that’s who CVS needs as employees. Hire more people like Jasmine. She deserves more and I hope CVS can award her appropriate because she is definitely employee of the month.
Great lady at pharmacy and I got lucky on candy a bogo!
This place is by far the worst CVS around. Every single month that I try to pick up my medicine, they never send it to the insurance correctly and try to charge me $30. Every. Single. Time. If it happens this often with me, how many other patients are being overcharged daily?! I have issues with my hands and need caps that are easily opened and sometimes I get them with the appropriate caps and sometimes I don't. I've spoke with the Pharmacist about it too and that hasn't seemed to resolve it either. The lady at the drive thru has been beyond rude multiple times when trying to handle the coding issue. It's just really frustrating that this is my only pharmacy option close to me because I would switch at this point.
The CVS in Apollo Beach is the one I go all the time. Everyone is friendly and greets you and when I pick my prescription for myself or my mom, they are very professional, and very nice. I recommend anybody to go to this pharmacy.
I had a wonderful experience at the CVS Apollo Beach Florida. The pharmacy counter worked with me finding a solution for a somewhat complex Question
They They provided a solution that was over my expectation
Be careful if u change ur mind about a transfer because they'll lie to u and tell u the transfers cancelled but it's not. Then when u explain to them(Josh) that it's for depression meds for a child who has already tried to harm themselves several times and the reason u cancelled the transfer is because the transfer was supposedly supposed to take 3 days and u couldn't afford to risk the child being without and he could do something they hang up on u... Ridiculous and cold hearted honestly.
I take a prescription that has been on and off of back order. I called the pharmacy this morning to verify they had the medication, I then called my doctor to have them call it into CVS. When I called, it said it would be ready at 2:45. I arrived at 3 o’clock and was told it would be an hour. I told them that I couldn’t wait but would come inside and they had it ready for me within 10 minutes.
The pharmacy is Super slow, horrible attitude from the drive thru. “Liz” is the name she gave. Informed her that I’ve been waiting in the drive-through for 50 minutes and she proceeded to be super rude. She should be fired
The staff is always courteous and willing to help you out with whatever you need. No long wait and they display great team player skills and awesome customer service.
I sat in the drive thru to pick up my RX for 52 min. Sandwiched by other cars and could not get out. Only 3 cars ahead of me. Every time I choose to pick up instead of delivery I have this issue. They changed my RX and did not tell me until pick up. Switching to Publix.
This place is so slow came here 2 times yesterday and 3 times today even after I received a call say my prescription was ready for pickup. The lady at the drive up needs to learn how to double task. Wow been here 45 minutes waiting
Never had an issue with the pharmacy. Great staff. One tech I want to give a shout out, Rachel! Above and beyond, excellent Customer Service!!!
The pharmacy stuff is super sweet & specially patient & willing to work hard 😓.
But to tell you the truth everyone @ Apollo beach CVS are just amazing human beings.
Keep it up people 🌺🌺🌺
I appreciate the help I needed when I called in to the store the representative answered most of my questions . I said ok towards the end and she didn't even hesitate to hang up the phone. I would suggest making sure the customer is taking care of fully before hanging up the phone, or if they have any questions .It came off kind of rude to me 🤷♂️.
There was a little wait at the pharmacy but gor t he most part, my visit was pleasant. The staff is always kind and helpful.
Easy to pick up prescriptions .
Good products and prices. Friendly staff. No complaints.
Excellent customer service at the CVS location in Apollo Beach FL.
Good service and had what I needed.
One of the worst stores in Apollo Beach to do any shopping in
This place has the worse customer service I have ever seen
Probably the worst pharmacy in Hillsborough county.
Extremity disappointed...
Thank you so much for your wonderful review! We’re thrilled you had an excellent experience. Your support means a lot to us, and we look forward to serving you again!
Thank you for the review! We’re delighted to hear you had such a positive experience. Your satisfaction is our top priority, and we look forward to serving you again!
We’re so grateful for your fantastic feedback! It’s great to know we met your expectations. Thank you for choosing us, and we can’t wait to see you again soon!
We appreciate your review! It’s great to know you enjoyed your experience with us. We’re always looking to improve, so feel free to share any suggestions you might have.
Thank you for the review! We’re delighted to hear you had such a positive experience. Your satisfaction is our top priority, and we look forward to serving you again!
Thank you so much for your wonderful review! We’re thrilled you had an excellent experience. Your support means a lot to us, and we look forward to serving you again!
Thank you so much for your wonderful review! We’re thrilled you had an excellent experience. Your support means a lot to us, and we look forward to serving you again!
Thank you for sharing your experience with us. We’re sorry to hear that it didn’t meet your expectations.