I came for the lymphatic drainage service after my abdominal surgery and from day 1 Miguel was very kind and professional. He made me feel so comfortable that I am going for 10 massages with him and I recommend him with my eyes closed.
My post op drainage massages have been absolutely phenomenal and worth every penny. Miguel is the best. He is so knowledgeable about the healing process and shared lots of tips to ensure I have the best results. He also gave me feedback about what was going on with specific areas of swelling.
As I'm writing this review, it is my third appointment with Miguel. From the first moment he has guided me through different options and always looked out of the best option for me. He always answers all my questions and he's very knowledgeable and professional whenever he takes care of me. As I see how he works, it's clear that his client is his first and most important priority. He's a trustworthy esthetician, and very talented on his work, regardless what service he offers. He will always put his best effort on the attention and care I need.
Good afternoon, this publication refers to my treatment in this fantastic place. Miguel treated me very attentively and professionally in my lymphatic massages. In summary, he is the best. I totally recommend him.
It was a pleasure to work and meet Miguel! He knows what he’s doing and he’s very gentle and amicable! I recommend him a 100%. The massage was awesome! I will continue to work with him. 👌 …
My mother in law had recommended Miguel at Palmero aesthetics. I was three days post op when I first went to Miguel, and he did not disappoint :). Every session you leave relaxed, as he methodically works to help alleviate the Inflammation and build up fluid utilizing his skills in Lymphatic Massage. He is very attentive, patient, and helps you every step of the way.
Went today to get my lymphatic drainage massage and received excellent service. The young lady gave me great advice on how to continue with my recuperation. Would definitely recommend to anyone needing massages after a cosmetic surgery.
I am so glad I found Miguel!! I have been getting post op lymphatic drainage massages. He has been so amazing! He is very knowledgeable, thorough, and experienced! He knows what he is doing and I have had a great experience! I recommend him a million times!
The location is clean and really nice people. Miguel has been giving me the lymphatic massage and it has helped me recover. He is very nice and answer any question you have. They also speak Spanish and they are very nice and flexible with the schedule.
Went for a 90 minute facial, they only did it for an hour but charged me goes the 90 minutes. No hot towel, no facial massage, terrible facial. Rip off, noisy and not relaxing. Do not recommend the facial was supposed to start at 2:30, didn't start til 2:50, finished at 3:55. Very bad!!!
Not only is the response a LIE! As I was leaving the mall, the lady had the nerve to flick me off with both fingers! The website clearly says 90 minutes! If you want a personalized facial as described on their website, this is not the place e to go. The bare minimal was done, as fast as she possibly could. If you want to waste your money, this is the place to go. My only redo would be to get the tip back that I left, it was not earned or deserved.
I have received over 18 massages and counting at Palermo Aesthetics. The ambiance is amazing. The massage therapist are polite and inviting. I received post op- lymphatic drainage massages by Miguel after Lipo 360. Miguel is amazing! He is very knowledgeable of the healing process and helped guide me through the process. I felt amazing after every massage. The lymphatic massage includes Ultra-Sound and Radio Frequency. Miguel definitely made my recovery a breeze.
Miguel made me feel comfortable and at home. Went in for lipo laser and feel a million times better ! He’s very kind , attentive and gentle would suggest this place to anyone that wants to look and feel great 🥹 …
I definitely recommend this place palermo aesthetics everyone is amazing especially Miguel he gives the best massages he treats you amazing he knows how to work with you !!!! He helped me so much !!!! I definitely recommend 10/10 he’s amazing at what he does !!!
My treatments/time was with Miguel. This review is for him. I couldn't have asked for a, better qualified, considerate, personalble and professional provider for the 10 session laser lipo package. I always felt comfortable and safe. He furthermore, always had the answers to any questions I had along the way. I few times I needed to change my appt. The day and time. He accommodated everytime. That is a star in the review in itself! I appreciate that. 10 sessions is a commitment. I did see results! I know I need more, but I feel much better about myself now. I'm happy with the results. I know I'll do more sessions. I shall return! Thank you!
I had different body sculpting techniques done to decrease abdominal fat and increase muscle tone with Miguel. He is amazing, very caring, professional and gives the extra mile to help you reach your body goal. I definitely noticed a difference and so did my family. If you are going to invest in body sculpting, I definitely recommend Miguel!
This place is AMAZING, so many services in one location from facials to waxing, massages and many more. I've been coming here to get my lymphatic massages for the past 2weeks now and Francis is so knowledgeable and professional, she offers many packages and is very affordable. I highly recommend this place, it's always super clean and welcoming.
I scheduled 10 sessions at this place for $1000.00, I was only able to complete 4 due to a death in the family out of state. In order for the sessions to work correctly you go in each week. Once or twice a week. If you don't go in weekly your not going to get the results your looking for. So I called and let them know that I had been out of town and the reason why and I'm not sure when I'll be back is there anyway I could get a refund, because there's no since if I can't proceed to go weekly. He told me he had to talk to the owner( which BTW Miguel is absolutely amazing)after talking to the owner he told me I was unable to get a refund I said ok so then what happens he said I could come back and finish my massages!!!!! I stated I was ok with not getting a refund but could I at least get it as a credit for other things they do there instead sense I'm not sure when I'll be back the owner said no!!!! $1000.00 is not a little bit of money and when a situation that is completely out of your hands happens and their not even willing to work with you is pretty absurd to me and doesn't say much about the company and how they truly appreciate their customers. I'm a business owner and I can say that I absolutely with out a doubt try to please or help my customers out in a situation like this!!!!
I just had to come on here and share My Fabulous experience with Palermo Aesthetis 😍😍😍 I started going here on April 26th of 2021 and I am absolutely Blown Away with the results! I did a cavitation package which included a variety of different services and machines to focus on my target area. they were very helpful and laser focus on my results very friendly. Absolutely love the atmosphere it's clean and the staff is very friendly! special shout out to my esthetician and cavitation specialist Miguel 😍 who work so hard and diligently to make me happy. Thank you so much love you! thank you to all of you guys the whole team is fabulous the prices are perfect I cannot say enough about this place! SCHEDULE ASAP!
I came to this place for eyebrows microblading. Long story short my experience with this was the lady was not friendly nor rude. I just felt like she wanted to get the job over with.
So, today I had an appointment for lipfillers at 5 pm but I changed it to 5:45 pm by the time I got to the place it was closed 😅 and when I seen my appt on booky app it said cancelled. When I didn't even cancel. I didn't get a courtesy call nor message.
Also I was left with uneven eyebrows looking at others review, maybe I shouldn't come back to this place to get them fixed.
Very nice atmosphere. Miguel has been so pleasant and helpful since day. Very professional and make sure that you are comfortable at all times. I will say service is 10/10.
I don't know where to start but, normally when people go to spas they go to relax. This wasn't my experience. I went here today for a facial and the service was horrible. I've never had anxiety during a facial. The rooms are very small.
The ceilings are open so you hear everything going on in the other rooms making it even more harder to relax. I went in with makeup on my face due to it being my birthday today and I didn't have time to wash it off but, left there with makeup still on my face which should tell you how bad the facial was.
The esthetician was very ruff on my face. There's no way she is licensed can't be! Judging how the facial was done. I've been getting facials for over 10 years and I've never had this experience. She didn't speak English so it was a communication barrier which made the experience even more bad because I am asking questions and she doesn't understand me and I didn't understand her.
They did things to my face that I wasn't aware of nor did I know I was getting done simply because I didn't ask for it. I explained that to I assume the owner . She said, the next time ask for someone who speaks English. I booked the appointment with someone who clearly spoke and understood English so why would assume I wouldn't have someone doing my facial that did at least spoke some English.
Highly not recommended. Unprofessional and not environment for these services it's to loud and noisy. Let's not forget she had ear plugs in playing Spanish music which made it hard to even be in peace getting the service. This isn't coming from a person who felt the need to leave a bad review but, more so from also another business owner who wanted to relax on my day off and received horrible service.
I wasn't even greeted when I walked into this establishment either. This is Lakeland Mall it's very diverse so it's important to be able to cater all people not just Hispanics.
Update response: Clearly you seem to have a race issue. This isn't about race this is about customer service and my friends don't know anything about this spa. We actually go to Daydream. I came to your business because you had good reviews and it was my birthday. But, clearly those people probably we're Latino so they receive better service and were able to converse with you.
I explained to you that I normally went somewhere for this service but they were booked. I arrived in a good mood it was my birthday patiently waiting I arrived 10 mins early for a 3:00 pm appointment and was called back almost 10 mins after my appointment. Your staff and yourself walked passed me several times and never greeted me once, yet I still stayed in got the service.
Your esthetician did a dermabrasion on my face without my permission. I was there to get a basic facial. She did not explain what she doing at any moment she just did it. She used wash rags on my face and other products that I wasn't informed of before or during that time because she couldn't speak english.
What to expect after this dermabrasion treatment wasn't explained to me either. My face bled and was swollen which I had to find out from another spa that this was part of that procedure. I tried going to get another facial today from a different spa since I didn't get what I asked for from your business and they couldn't do the facial due to your service yesterday.
I also walked out of there with the same makeup on that I walked in with. Instead of you taking accountability for the bad service you jump on here accusing me of being a racist and lying saying someone sent me there to give a bad review when in reality I didn't need to come there on my birthday, pay my money to give you a fake review I could of just did that randomly but, I've never even heard of this place until I visited the mall on Thursday. Also no one cares what language you speak it's about being able to cater to all people regardless of race, age, gender or language. Giving good customer service goes a long ways no matter your race Business owner to business owner sometimes it's just best to apologize and accommodate.
The laser hair removal treatment they do is a scam. 0 stars, the staff is weird. They didn’t go over anything, just sat me in a room and began that fake treatment. Waste of money.
Miguel is awesome and has done a fantastic job, I’ve done 10 sessions so far and have seen so much progress in my body and am planning on doing more.
LOVE LOVE HER , She is amazing and very professional business woman …Her prices are amazing and very affordable…She leave me wrinkle free every time lolol…Miguel is the go too for massages after surgery…Prices are amazing
They have the best service! They are all very nice & respectful. I got the best facials & massages there! They treated me very well & I would definitely recommend to others! Can’t wait for my next visit!
This was my first time coming here and my first time getting a Brazilian wax, so I really didn’t know what to expect. I spent $50 and left a $10 tip, just to go home and realize they did not do a good job, leaving multiple patches of hair. I then made an appointment with someone else to have it finished/fixed. The lady at the second place that I went to was astonished at the amount of hair left behind. Along with not doing a great job they also do not do Front and back they only do the front which is not stated on their app where you book your appointment. I will not be returning. I am not one to leave bad reviews but I was very upset with having to go to a second place and paying to have the job finished. I also could not find any reviews on their page about a Brazilian wax so I want to make sure people know what they will get themselves into by going here.
I came in town from Louisiana after having surgery in Miami and I went in for a lymphatic massage and when I tell you I came out feeling so much better than I walked in…if I could stay longer and continue getting treated by them I definitely would.. highly recommend
I have received massages and facials and the service is great! Miguel is amazing! He is very knowledgeable, professional and respectful. Highly recommended.
Came in for a facial and I must say I would always take care of my skin. But she really took everything out I was referred by a friend. And from now on she will be the only one taking care of this skin. She was beyond kind and professional! Can’t wait to
Go back for more treatments !
Ashmara was amazing! First time doing my lashes and she made my experience amazing!!!!!!!! Eye browns and lashes on point😁 5+ ⭐️ for her and establishment every nice and professional. Def my new spot! …
I got a Brazilian wax and underarm wax. I came here because I couldn’t make it to my original wax person. When I go to my original wax lady, when she dips that stick in the wax and puts it on my body, she throws it in the trash and and uses a new one everytime. During my session, the person that was waxing me, reused the same stick to pick up wax and reapply to my body. She would have that same stick sitting in the whole pot of wax till she is ready to reapply. I also watched to see if she would throw the stick out when she was done with my session and she did not! She put it aside. Why would you put that same stick you put on my body part in a whole pot of wax that will be used on other people? So I’m wonder if that stick she used on me, was used on previous clients. If so, why would you have this one stick applying wax on so many other people’s body and to think I had a Brazilian wax. Also, I still had hair left back on me, and I have been itching on the areas I got waxed since that day of my appointment. It’s customary for me to apply Vaseline to keep moisturized but I have never had an itching problem after waxing before and it’s been pretty much two weeks since being waxed.
i wasted my money on a laser hair removal session...it was something like my 8th session so i know how the results should be. not even one hair fell out (it has been a month now) so it was a complete waste of money. she told me that the laser settings were on maximum power so either that wasn't true, or the machine doesn't work
EDIT:
this response given by the owner is a lie. My name is surely in the register. After seeing this response I just called them, spoke respectfully to see what "alternatives" they have, and she said "do more sessions" (at the same price, with the same machine that doesnt work). She said it is a new machine and when i asked her what the name/type of laser it is she said "i dont know" and just hung up on me.
I was wrong in my first review. Since returning and giving it another shot, I am very pleased. I especially want to give props to the lovely young lady who works the front desk. She’s very kind and attentive, answering any questions I may have. I would recommend this business.
Got a massage here and it couldn't have been any better. Miguel is an expert and gave me top tier treatment! Definitely returning
Today I did my eyebrows and I love it. She did a great job. They are all really nice and very helpful with everything and any information you would like to know.
Great experience!! She is very professional and the place feels so comfortable. I did whitening my teeth and I saw the results since the first session. I plenty recommend this place.
Love the services offered at the salon. Friendly, professional staff. Quality products used during my facial and massage. Left feeling like a new person
Palermo Aesthetic is the absolute best! I’ve known Frances for quite a while and she’s sweet, professional and excellent at what she does! She’s my go to for my eyebrows, hair and can’t wait to go to her spa and treat my skin and my body! Absolutely recommend her! Simplemente la mejor! No duden en ir a Palermo Aesthetic son los mejores!
The staff is very knowledgeable and experienced. The atmosphere is relaxing. I am 50 yrs old and had several face treatments and my skin never look better!
Amazing experience... Very Professional and knowledgeable in Microblading... She provided everything i needed to start an additional service to my Salon in Palm Coast... Im grateful for her one on one teaching and highly Blessed that i met her.. great soul and great heart ❤️... im exited to continue my career and have her as my mentor... Thank you Francis and God Bless you and your business...
Excellent customer service! She is very knowledgeable and professional! The place is super clean too! Also her classes are amazing!
My wife enjoyed her experience at the salon, she was so happy with her new look! Great staff, very nice
I went in to get a Brazilian and I added an additional service. It went well and that was my first initial visit.
Thank you guys… see you again soon
-LaToya Watson
She’s has an awesome hand for facials that involve needles (plasma)very happy with my results and I will visit her regularly for maintenance.
I only come and visit Miguel to have various different things done. I highly recommend him. 5 stars 🌟 for him!!! THE BEST 👌 …
Owner did a TERRIBLE JOB,, her assistant was giving her advice on how to do my brows ,,, after 3 times of going back and forth for her to correct them,,,,, I decided to CUT MY LOSES. I paid over $300.☹️☹️☹️
I am absolutely happy with the service here , due to the covid I haven’t waxed in over 2 months And I was scared I was going to be in pain but I must say I felt no pain . Very professional and o yea my eyes brows look hot .. thank you see you soon
Came in for a facial. She does a thorough but deep cleaning. If you're okay with a heavy hand, then you'll be fine.
My facial waxing was done exactly how I like it and I could tell la hembra has much experience! 😌 …
I had a bad experience with Palermo I went there to do my eyebrow waxing 3 time is different days and they always had an excuse. BAD SERVICE!
First time doing a facial after 14 years. It was so good! Thank you Stefanía
This place is amazing! I would highly recommend to anyone. Personally, Miguel is great!
Really great place to treat yourself! Excellent service, loved my facial!
Very good service, Miguel the best postop massage...
Excellent service. Very quick and efficient service by Mrs. Francis.
I did my eyebrows omg they did a great job my eyebrows look fabulous.
Miguel is super nice, He’s the best 🤩🤩🤩 I will definitely come back ☺️☺️ …